Technical Project Manager

Samsung SDS provides our 'smart Answer' to create a happier Information and Communications Technology world." Samsung SDS has pride itself as having led Korea's IT industry since its establishment in 1985. It has constantly evolved in response to clients' needs and the changes in the market.

The Technical Project Manager is responsible for leading Smart Education implementations and client consulting services with a strong focus on ensuring customer satisfaction through a scaleable service delivery process. The Project Manager, will effectively demonstrate cross functional leadership and collaborate with Product, Engineering & other staff across the organization to ensure successful project delivery. The Technical Project Manager will ensure success through a cohesive services delivery process while conducting ongoing measurements of customer satisfaction and evolving the methodology to meet changing customer and organizational demands.

* Lead all new and existing client projects by working with cross functional teams to lead customer implementations. * Ensure all project milestones are met, and that projects are delivered with a high degree of quality by managing day-to-day operational aspect of every project - Scheduled, Scope and risk. * By using best practices lead upfront analysis of the project: project scoping, requirements gathering & planning, and produce the deliverables required to meet project milestones. * Hold team members accountable for their commitments, milestones, and deliverables, and provide actionable information to team to support the project. * Collaborate with leadership from other teams (Engineering, IT, Product, QA, Account Management, Customer Service, etc) to * Manage & prioritize of the professional services implementation queue * Ensure we are on target to meet client commitments * Ensure smooth customer transitions and cohesive service delivery model

* 4 year degree in Computer Science, Software Engineering, MIS or equivalent, post Graduate Degree in technical field or MBA preferred * One of the following: ITIL Service Management, Six Sigma, PMP certification * 3-5 years of experience delivering software project management experience * Must have experience working with External Clients * Previous work experience within Development or Quality Team as a technical contributor a PLUS * Experience leading the scoping activities on complex technology implementation projects * Excellent leadership, management and team building and interpersonal skills * Demonstrated success working directly with customers on complex engagements, including software implementations. * Knowledge and experience with iterative software methodologies and project management methodology * Strong collaboration and cross-functional leadership skills * Superior ability to negotiate with internal and external business partners * Excellent analytical and problem solving skills, along with deep organization skills and attention to detail. * Superior verbal/written, communication and interpersonal skills, especially the ability to listen and explain complex subjects. Includes the ability to effectively communicate throughout every level of the organization, including executives * Ability to multi-task, manage conflicting priorities, establish priorities for others * Must possess great communication skills **Preferred Qualifications:** * Technical Mobile experience * Experience with learning management/education systems