SAP HCM Functional Analyst – Benefits & Payroll

We deal with people, not just technologies or their professional skills, but people FIRST. Although certain professional needs, technologies and capabilities are required, at JC2 Technologies, we NEVER forget we are dealing with people first and foremost, whether it be with our clients or our candidates.

The Functional Analyst III SAP HCM Compensation, Time, Benefits & Payroll will have significant ownership for driving the successful delivery of systems and process solutions on the HR Technology Roadmap. The Functional Analyst will be a primary contact consulting directly with our HR Business Partners, Centers of Excellence, and SuccessFactors teams to identify enhancement opportunities in the development of a technology roadmap and to support of current systems and processes.

* Responsibilities include input to project planning and administration, scoping, determining and documenting business requirements, creating functional specifications, developing and executing test plans and scripts, conducting acceptance testing, streamlining and improving current processes. * Will serve as the primary point of contact for SAP HCM Compensation, Time, Benefits & Payroll projects and system support, acting as a liaison between users, IT teams and third parties; collaborate with all to effectively prioritize and execute projects and system support. * Act as subject matter expert on SAP HCM technology solutions within Compensation, Time, Benefits, and Payroll and related business processes within SAP HCM lines of business and providing system and data support for business process execution. * Assist in developing updated delivery standards for BTHR organization, including refined processes to gather business requirements, updated testing strategies, and enhanced business readiness approaches. * Recommend plans for continued process improvements, system enhancements and new applications to support business strategies and operational needs. * Maintains, updates, and configures the enterprise SAP HCM system platform. * Debugs ABAP stack to find root cause of SAP HCM issues * Partners with third party vendors for interface support, design, and implementation. * Manages, monitors & troubleshoots issues with SAP interfaces. * Monitor/Modify/Support integration with legacy Payroll Systems * Responsible for managing relationship between HCM and Payroll teams * Responsible for oversight on notifications, evaluations, tracking and reporting. * Provides Level 2/3 support on SAP HCM modules to end users—responds to Remedy tickets * Participate in SAP HCM implementation projects by providing support to requirement gathering and documentation, business process mapping and redesign, data conversions, system configurations, testing, deployment, cutover coordination, training and system post go live stabilization * Under the direction of Project Manager/BT-HR Manager, partner with other team members to manage the delivery of small HR systems projects including, release updates, configuration changes and functionality deployment (including configuration, testing, documentation, peer review, sign off, training, change management, etc.) * Proactively identifies and reports risks, issues and dependencies of assigned tasks/ project. * Assists the Customer Service Group (CSG) and Business Analysts in the research, classification and resolution of tickets. * Works with business organization to analyze root causes for problems. * Develops alternative solutions to a problem, evaluates each solution, and then recommends the best alternative based on the technical and business impacts. * Assists with the development of user documentation. * Provides training and mentoring to other analysts. · Provides after hours support as required. · Performs other duties as assigned.

* Possess excellent verbal and written communication skills. * Possess excellent desktop skills. * Has excellent organizational, follow-up and customer service skills. * Shows sound judgment in problem analysis and problem solving. * Maintains accountability from internal customers along with Functional Learning staff. * Serve as a positive role model for the skills taught. * Proficient/Excellent skills in verbal and written communications * Proficient addition, subtraction, basic statistical analysis, judgment skills to project, and manage budgetary needs. * Comprehensive understanding of business processes, including specific knowledge of systems supported in that specific COE area. * Working knowledge of SAP required. * Detailed comprehension of overall business process flows and integration points for assigned functional area. * Experience with Visio, Microsoft Office, Business Objects, Microsoft Project, and Process Modeling tools. * Strong leadership abilities. * Strong analytical skills and is detail oriented. * Ability to express concepts clearly and concisely both orally and in writing. * Ability to effectively handle pressure and demands from multiple customers and competing priorities. * Demonstration of initiative and ability to work in both a team environment as well as independently. Qualifications: * Minimum 7 years experience Functional support (Configuration) of SAP HCM systems and processes. * Experience with at least 2 SAP HCM Payroll implementations. * Bachelor’s Degree in Computer Science or similar field required, or an equivalent combination of education and work experience. * Experience in a broad-based customer service oriented environment. CERTIFICATIONS / TECHNICAL REQUIREMENTS: * Previous experience with SAP HCM Modules * Previous experience with SAP Payroll * Working knowledge of HCM systems and processes. * Advanced experience with Microsoft Access, PowerPoint and Excel.