Human Resources Generalist

Your business isn’t one sided and neither are you. See how Insight can help you run smarter. From business and government organizations to healthcare and educational institutions, Insight empowers clients with intelligent technology solutions to realize their goals.

The Human Resources Generalist is responsible for serving as a single point of contact for our Conway, AR operations as it relates to: general policy and procedure, benefits, payroll and compensation inquiries; onboarding and off boarding, reporting, training and special projects as assigned. This role under limited supervision will provide a broad range of administrative support to internal and external clients; have the ability to manage multiple priorities under tight deadlines, have high attention to detail and must be able to deliver excellent customer service.

- Serves as HR-SME to the employees - Investigate policy violations - Interprets/applies policy - Implements operational HR Strategy - Applies compliance knowledge to protect organization - Seeks ways to proactively improve org outcomes - Reports trends to senior leadership - Clarifies objectives of change and drafts preliminary communication plans - Is a visible supporter of change, ensures teammate advocacy is represented in change processes - Develops new partnerships with managers and employees - Oversees transactional employee relations issues - Recognizes potential employee relations issues proactively, and either resolves them or moves them to sr. leaders - Mediates difficult interactions effectively, escalating when necessary - Conducts initial investigation of HR issues - Manages projects within the allotted time and budget - Gathers facts to inform HR policy & develop solutions - Supports programs and procedures to support the organizational culture - Demonstrates flexibility and adaptability - Serves as principle liaison to frontline managers for HR strategies and initiatives within the organization - Listens actively - Delivers well- organized, impactful presentations - Facilitates and transfers knowledge - Translates communication strategy into practice at the operational level - Implements/Audits organizational practices to ensure global/cultural sensitivity - Trains expatriate workforce on cultural trends and practices - Employs cultural sensitivity in interactions - Reinforces difficult decisions that align with organizational strategy and values - Establishes one's self as a credible resource for all issues involving employees and management - Maintains objectivity during critical evaluation processes - Conducts assessments to identify root causes of problems and implements effective solutions within the business unit - Identifies patterns in data, raises issues to higher level mgmt - Maintains knowledge of HR & business metrics including key performance indicators and relationships with one another - Develops skill in building the business case for HR projects and initiatives - Other responsibilities as required

**Required** - B.S. in Business or related field - 2 - 3 years of experience in human resources to include but not limited to the following HR areas; - Employee Relations - Performance Management - Talent Management (Acquisition; Training; Retention; Satisfaction; Development) - Compensation - understanding of; Rewards & Recognition - Demonstrated success in building strong credibility and working relationships with client groups at all levels of teammates (individual contributors up through executive management). - Ability to manage projects and solve complex problems effectively, efficiently and with creativity. - Strong written and verbal communications skills. - Working knowledge of employment law - Ability to successfully manage multiple prioritie - Proven ability to communicate effectively across all levels of the organization - Strong commitment to company values and operating principles - Proven ability to work both independently and in a team environment **Preferred** - Experience supporting or working in sales-related functions/departments. - 3-5 years of experience in human resources, including demonstrated success in working as an HR generalist within a large size company. - Business acumen. Ability to understand and operationalize complex business needs and objectives. - Proven ability to manage complex employee relations situations and investigations - Broad experience and expertise in talent acquisition, rewards/compensation, development, coaching/consulting, and diversity/inclusion strategies - SHRM Certification.