Human Resources Manager

Libbey, Inc is the leading producer of glass tableware products in the Western Hemisphere and one of the largest glass tableware manufacturers in the world. It designs and markets an extensive line of high-quality glass tableware, ceramic dinnerware, metal flatware, hollowware and serveware items to a broad group of customers in the foodservice, retail, and business-to-business markets in over 100 countries.

The HR Manager is responsible for providing HR leadership to all US & Canada Regional functions, with the exception of Sales. Client functions to include: Finance & Accounting, Logistics & Distribution, Corporate Planning, Purchasing, Marketing, Customer Service and Pricing.

**Talent Acquisition** * Partner with Corporate HR and business partners to identify talent needs and develop recruiting and staffing plans to support defined client functions * Provide active, direct involvement in recruiting and selection for all positions * Oversee new hire/recruiting & selection processes * Lead and coordinate new employee orientation (on-boarding) processes * Manage affirmative action compliance and reporting **Talent and Organization Capability Development** * Manage the annual talent review and succession planning processes * Lead and champion the individual development process * Ensure that all Associates have defined goals and metrics in Libbey’s talent management system, and champion the performance management process * Assess training & development needs, and identify comprehensive and low cost development solutions * Develop and deliver training programs; source and partner with external training providers to deliver optimal results * Create/maintain current job descriptions for all roles * Ensure organizational charts are accurately maintained * Active involvement in managing the annual merit and incentive processes * Recommend, develop and implement new policies to support continual improvement * Conduct Associate exit interviews and communicate/apply learnings **Culture Transformation** * Coach Associates in, and drive, the behaviors expected to support our strategy * Lead the annual engagement survey process and related action plan development/tracking * Create and manage HR communications * Partner with management to proactively prevent and actively manage Associate relations issues, including fair and consistent application of policies and disciplinary action * Provide consultation and guidance for managers and Associates on company policies and processes * Ensure proper management and communication of safety and Workers Compensation related matters **HR Cost Management, Processes and Metrics** * Provide leadership, coaching and development to HR Coordinator to ensure high level of performance and growth * Manage/maintain Associate records for all US & Canada Headquarter Associates * Provide routine reporting on key HR metrics * Ensure ongoing compliance with all legal and procedural requirements; conduct routine compliance audits and implement corrective actions * Actively look for and implement actions to reduce HR costs and improve efficiency * Respond to requests for information by various entities (e.g., EEOC, OCR) * Support HR Department effectiveness by establishing standardized, documented, sustainable processes for routine transactions and leveraging manager/Associate self-service opportunities * Work collaboratively across the region with HR colleagues to establish and maintain standardized HR processes to optimize HR effectiveness * Ensure seamless collaboration with shared services in areas such as payroll and benefits

* Minimum 5-7 years of HR experience * Bachelor's degree (Business Administration / Human Resources / Labor Relations preferred) * Solid understanding and knowledge of Human Resource practices in recruitment, organization development, policy administration, benefits, training and Associate relations * Proven organizational leadership capabilities, expertise in implementing and managing change * Exceptional written, verbal and presentation skills * Strong project management skills * Ability to work collaboratively and effectively with others * Knowledge of state and federal employment regulations, and record keeping requirements * Must possess ability to effectively interpret and advise on EEO/AA regulations, including the development of adverse impact analysis * High level of proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); familiarity with other HR software strongly desired * PHR or SPHR certification preferred * A bias for customer service and action * Creative, analytic and resourceful * Strong attention to detail and follow-through * Ability to make decisions based on sound judgment and rationale * Professional integrity and the ability to maintain confidential information * Ability to multi-task, remain highly organized, and thrive in a deadline-driven environment * Confidence in communication – verbally, written, large groups, one on one