Business Analyst

FTD Companies, Inc. is a premier floral and gifting company. Through our diversified family of brands, we provide floral and gift products to consumers primarily in the United States, Canada, the United Kingdom and the Republic of Ireland. We also provide floral products and services to retail florists and other retail locations throughout these same geographies.

The Business Analyst is primarily responsible for acting as a liaison between the business units and the technical team, translating business requirements into clear specification requirements for developers to use during development and for QA to use for test case writing. Strong communication and analysis skills are required along with the ability to work well with people.

* Present solutions to business stakeholders and facilitate the iterative refinement of requirements while determining which functional requirements / features would benefit them the most. * Ensure that development and QA teams have buy-in to the feasibility of the requirements during the requirements gathering phase. * Works closely with QA team to assist in reviewing test cases and identify new cases supporting the testing process for strategic and tactical projects. * Ability to run effective meetings: agenda, meeting notes, etc. * Perform other duties as assigned.

* **Knowledge, Skills and Abilities**: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor’s degree in Computer Science or related discipline; 2+ years Business Analyst experience; retail industry experience is a plus. * Aptitude for technology combined with solid business experience and marketing practices. * Understanding of financial terms and related reporting needs, accuracy, timeliness, data sourcing requirements. * Must have working knowledge of reporting, analytical and statistical software and experience working with Microsoft products. (Word, Excel, Power Point, Project, Visio, Snag It, etc.) * Ability to work well cross-functionally and get things done in interdepartmentally in an effective, time-efficient manner. * Ability to multitask and inter-coordinate projects. * An ability to meet deadlines in a FAST-PACED, dynamic environment. * Ability to succeed in a fast-paced environment where goals are aggressive and quality is key. * Well-developed team management skills. * The ability to participate and work as a team player. * An ability to interact and develop relationships with all levels of management. * A high attention to detail but also the ability to visualize the “big picture”. * The desire to search out and identify areas for efficiency and cost-effectiveness improvement. * The ability to remove roadblocks through creative problem solving, negotiation or conflict management skills. * Strong interpersonal skills, excellent oral and written skills. * Internal self-motivation. * Strong analytical and problem solving skills. * Understanding and experience with the software development lifecycle. * Data access/SQL programming skills preferred.