Director of Front End Systems

American International Group, Inc. (AIG) is a leading global insurance organization serving customers in more than 100 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States.

Director of the Front End Development team who are responsible for the application-layer within Travel Guard’s global systems.

**Maintain a quality, highly motivated Development staff:** * Encourage professional growth and help identify growth opportunities for staff. * Responsible for employee development through timely reviews, coaching and training. * Interview, hire, train, discipline and discharge staff as required. * Schedule staff to support the 24 x 7 operations of the company. * Promotes and maintains professionalism in the working environment. * Create a clear vision and strategy for the team to move to an increasingly proactive and preventative role, meeting the rapidly changing demands of the business and evolving technology. **Pro-actively participate in the management of the Information Technology department:** * Work with senior management to set the overall department direction. * Make recommendation for improvements in the delivery of services. * Initiate discussions on issues or ideas, which span over various units. * Take on special projects to implement changes to provide a unified consistent approach. * Participate in setting short and long-term planning for the IT department. **Maintains professional and technical knowledge:** * Analyzes current processes for compliance requirements and efficiency. * Makes recommendations on new technologies, processes and/or procedures. * Determines how new technologies would be incorporated into the existing structure and what information needs they would address to maintain a high availability environment. **Adhere to all IT policies and procedures:** * Keep current with all policy and/or procedural changes. * Apply all the approved policies and procedures. * Make sure that co-workers are applying these policies and procedures as well. * Serve as a primary resource of business logic and system functionality for IT staff throughout the development life cycle. * Provide tactical and strategic input on the development process and product architecture. * Provide leadership throughout all phases of the SDLC. Mentor software engineers and lead workshops to the wider IT group. * Assist IT leadership in creating and documenting software development process and standards.

**Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education And/Or Experience** * Education – Bachelor’s Degree in CIS/Computer Science or 10 years technical experience in an IT related area. * Software and Industry Knowledge - Microsoft Project and Microsoft Office products (Word, Excel, PowerPoint etc). * Supervisory Experience - At least 3 years’ experience (or equivalent management training) in any of the following: Technical Lead Team Lead Management.