Front Desk Coordinator

Ebates

(San Francisco, California)
Full Time
Job Posting Details
About Ebates
Ebates is a profitable, high growth e-commerce company based in San Francisco. We offer a casual but fast-paced environment where creativity and effective teamwork and collaboration are rewarded. We are changing the way people shop online, and we strive to provide the best possible customer experience - not to mention cash back on every purchase, with no strings attached.
Responsibilities
* Greet and assist visitors in a highly professional manner, answer questions and obtain requested information or direct/guide visitors to the appropriate department. Resolve concerns when possible or direct to the appropriate level * Screen and prioritize all incoming correspondence for the Facilities Department. Respond as appropriate using independent judgment, knowledge of organization and personal initiative * Answer incoming calls in a professional manner. Screen and prioritize all incoming telephone calls and transfer as needed. * Coordinate, organize and schedule staff meetings and maintain the company’s calendar of events. Support on the spot calendaring needs from coworkers. Juggle conference room priorities when double booked. Act as backup for executive administrative staff when needed. * Oversee all office operations, including facilities support, research and purchase of office supplies, equipment and maintenance of inventory levels for pantries and supplies, including swag (Costco order, coffee order, etc) * Work with IT to ensure that the equipment needs are met (computers, printers, network, phones, etc.), especially for incoming new hires * Interact frequently with outside vendors and functional peer groups * Manage catering for all company events and meetings * Interact with building management regarding all requests/complaints from office. Utilize work order (WO) system for all requests. * Manage administrative and receptionist responsibilities in the most efficient, accurate and timely manner * Ability to draft office memos and communicate in a clear, efficient and grammatically correct way
Ideal Candidate
* Bachelor's degree preferred but not required * Proficient with Microsoft Office; particularly with Word, Excel and PowerPoint * Experience with Google Apps; specifically with Gmail, Calendar and Docs * Ability to manage multiple tasks efficiently and determine priorities without supervision * Strong communication skills * Prior experience with working in fast-paced startup environment is a plus
Compensation and Working Conditions
Reports to Facilities Director

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