Senior HRIS Analyst

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband,voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network.

The Senior HRIS Analyst will report to the Director of HRIS and will function as a SuccessFactors BizX & SAP-HR Systems Analyst. He/she will be responsible for ensuring proper design, configuration, and documentation of system change requests and processes.

- Participate in the regular review and prioritization of HR systems configuration projects - Participate in SAP-HR and SuccessFactors implementation projects by providing support to requirement gathering and documentation, business process mapping and redesign, data conversions, system configurations, testing, deployment, cutover coordination, training and system post go live stabilization - Participate in SAP-HR and SuccessFactors system updates including functional enhancement reviews and testing - Under the direction of Project Manager/HRIS Manager, partner with other team members to manage the delivery of small HR systems projects including configuration changes and functionality deployment (including configuration, testing, documentation, peer review, sign off, training, change management etc.) - Participate in system testing; responsibilities include test scripts development and execution, testing resources coordination and test completion metrics compilation - Provide training to end users during project rollout as needed - Coordinate with business owners and other HRIS team members to develop future state HR Systems Road Map - Document internal processes and audit procedures to ensure data integrity of systems - Develop and maintain system and program administration documentation; update documentation on a frequent basis - Identify opportunities for improving the effectiveness of processes, systems, and reports - Conduct troubleshooting analysis; Document system errors and issues clearly/with screenshots; escalates for review & ticket creation - Escalate process change requests, system enhancements or any other major resource requests to HRIS management team for approval / prioritization

- Degree in economics, statistics, human resources, finance, information technology or related field or equivalent experience - At least 5+ years of applicable HCM or HR application experience - System administration experience of SAP-HR or SuccessFactors systems strongly preferred - Working knowledge of HR systems and processes - Advanced experience with Microsoft Access, PowerPoint and Excel - Strong database management skills including the ability to merge, clean and analyze large amounts of data - Effective written and verbal communication skills, including the ability to explain data and findings to a non-technical audience - Ability to multitask and manage competing priorities - Demonstrated strong attention to detail, problem-solving, critical thinking and analytical skills - Ability to work independently as well as collaborating with team members from various business owners