Billing Analyst

DISH Network wants to recreate the landscape of information and entertainment to become the sole provider of voice, video and data. We possess the integrity to set high goals and the commitment to achieve the results. We believe pride is a personal commitment, to do your best in everything you do. We explore the uncharted course, we make mistakes and we learn from them.

The Billing Analsyt is responsible for tracking, measuring, monitoring, and reporting performance data. Additionally, this role will be involved in providing recommendations on how to improve the process or change the performance results directly relating to how we process payments, pay refunds and fight chargebacks. When recommendations are approved, this person will play a role in implementing the processes.

* Identify trends in damage claims that are both opened, but also accepted by Internal and 3rd party technicians and provide recommendations on process improvement to limit future claims * Serve as the liaison between Billing & Credit and the other departments impacted by damage claims which may include presenting projects and results to various groups * Prepare, produce, and validate daily, weekly, and monthly reports measuring, monitoring, and alerting the business regarding unforeseen shifts in the performance. Maintain external data files and input values into various reports in an efficient manner * Identify potential opportunities for process improvement and report automation using various methods, i.e. databases, spreadsheets, external data sources, IT development, and execute changes to systems with little or no impact * Serve as a Subject Matter Expert and fully understand processes and their impact on the overall business; analyze, identify, and implement potential process and systems enhancements to create efficiencies and reduce resource allocation for routine tasks, procedures, and reports; assist in the completion of projects and using discretion to determine the methods to meet established goals * Create ad-hoc reports as requested in a timely and accurate manner, assist senior manager with various tasks and items as needed, comply with all company policies and departmental procedures, ensuring honest and ethical conduct at all times while maintaining a positive attitude

* Bachelor's Degree or equivalent from four-year College or technical school, preferably in Accounting, Business Administration, Economics, Finance, Mathematics or Statistics, and at least two years of related experience, or equivalent combination of education and experience * Past insurance claims management or insurance adjuster experience is a plus * Advanced knowledge of Microsoft Excel, including the ability to create and work with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macro * Experience with SQL or Microsoft Access is a plus * Proficiency with Microsoft Office Applications (Outlook, Word, PowerPoint) * Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments