Member Billing Analyst

WeWork is the platform for creators, providing more than tens of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.

We are seeking someone who is a self starter with attention to detail. WeWork is growing fast and needs help keeping up! You’ll use our proprietary billing system to complete the billing, payment and collections process. Interaction with internal and external customers is key.

* Responsible for performing billing and collections for multiple WeWork locations * Ability to stay organized and complete all set tasks independently * Proven ability to communicate effectively via email and phone with internal and external clients * Dynamic candidate who can pick up tasks and software quickly, and asks good questions * Proven ability to review invoices and payments on accounts and demonstrate good judgement in resolving discrepancies

**Qualifications** * 1-3 years of billing/collections or customer facing experience * 4 year degree or equivalent experience * Accounting focus a plus * Some OT is required **Critical Competencies for Success** * Do’er * You do what you love! * Credibility is earned at WeWork through execution and getting things done. * You are able to get into the details and deliver results under highest expectations on time and quality. * Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. * Pragmatism and outcomes orientation are valued and lead to wins. * Exceptional organizational and multitasking skills. * You thrive in a fast-paced environment. * Solution-centric: * You have the flexibility to think outside the box. * We don't do everything the traditional way, and are always looking to innovate and push the envelope. * You have the ability to foresee and identify needs of the team. * You take an innovator and creator’s approach to any issues that may arise. * Collaborator: * There is no room for “I” at WeWork. Every role and individual is in the organization to serve We. * Builds trust across the organization by being a good listener and inclusively soliciting input. * You are open to new and innovative solutions. * You must present well and communicate clearly and effectively to upper management and internal departments. * You’re willing to adjust course when appropriate new ideas or objections are raised. * You love working with people!