Account Collection Associate

OneBeacon Insurance Group (OneBeacon) provides specialty insurance solutions backed by financial strength, expertise and a commitment to excellence in everything we do. We manage our business in order to achieve growth in book value over the long term.

The Account Collection Associate is responsible for the billing, payment processing, reconciliation, negotiation, and direct collection of accounts. Secures a commitment to pay the outstanding debt. Responsibilities: 1. Responsible for all billing and collection activity of receivables for assigned accounts. 2. Independently prepares and issues Statement of Accounts. 3. Ensures receipt, analyzes, and processes account/statements. 4. Accountable for receiving payments within credit terms for assigned territory and accurately applies cash application and cash disbursement. 5. Takes necessary steps to reconcile and resolve differences on an individual or account level. 6. Writes off aged receivables within corporate guidelines, along with the preparation of supporting documentation. 7. Negotiates payment plans and settlements within corporate guidelines. 8. Assists in the delivery of specific training programs for associates. 9. Prepares and distributes monthly reports. 10. Handles a variety of administrative tasks as needed.

Requirements: Demonstrated proficiency with computer software including Microsoft Office applications and other data entry and billing applications and programs. Must have strong communication, negotiation, customer service and problem solving skills. Ability to prioritize and manage multiple responsibilities within strict timelines. Should possess a strong attention to detail and a conscientious proactive approach to delivering high quality results in a fast paced environment. Good knowledge of credit and collection principles is required. Time management is crucial to the success of this position. Education and Experience: High school diploma with demonstrated experience required. The ideal candidate will have 1-3 years billing and collection services experience.