Manager, Sales Engineering - Enterprise Sales Job

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 16 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower back-haul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services.

The Sales Engineer Manager position is a sales engineering management role within our Business Class commercial team. Individuals in this position are responsible for managing a team of Sales Engineers focused on supporting Account Executives in the development of network solutions for prospective clients.

Manage a team of Sales Engineers responsible for supporting Enterprise teams through pre-sales and/or post sales technical consulting activities on all TWC Business Class products.Plan and direct the day-to-day management of a sales engineering team. Oversee team personnel activities concerning hiring, training/development and performance evaluation. Consistently evaluate and develop Sales Engineers by evaluating skill levels, coordinating training activities, and developing internal and external certification expectations in order to support the revenue initiatives of TWCBC. Manage Sales Engineer assignments and work flows in support of local and regional sales opportunities. Enforce all department and company policies and practices to ensure sales, operations, and engineering process integrity. Act as liaison and escalation contact with internal Operations and Engineering departments. Act as local and regional resource and source of escalation for both pre- and post-sales issues. Conduct weekly team meetings to review sales engineering team performance to defined goals. Perform primary functions of Sales Engineer as required to support local and regional opportunities. Attend sales meetings and training sessions as required by management

* JOB REQUIREMENTS: * Bachelor's degree from a four-year college or university preferred; or equivalent training, education and experience. High School Diploma or equivalent required. * Experience leading, communicating, and negotiating with Sales, Operations and Engineering work groups to design unique facilities-based network solutionsExperience managing project work flows assigned to a team of technical personnel through discovery, design, presentation and implementationExperience with competing technologies and service providers and application of that knowledge in the sales cycleRequires five or more years of sales engineering management experience, preferably managing teams selling data, voice and/or video solutions in the commercial telecommunications market. * Must be an effective communicator that can direct and motivate a sales engineering organization to successful goal attainment * Excellent verbal, written and interpersonal communication skills required * Excellent analytical and negotiation skills required * An ability to work closely with Sector VPs and Sales Managers with proven knowledge of the sales cycle * Strong sales skills in presentation and proposal design * Strong knowledge of general industry networking technologies such as TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM * Familiar with various networking fundamentals related to routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and other CPEConsultative approach to providing customer solutions and design with strong knowledge of converged multimedia applications * Extensive voice networking experience with emphasis on VoIP, signaling protocols and PBXExtensive experience with routing protocols such as BGP, ISIS, OSPF, RIP as well as knowledge of emerging technologies * Three or more years experience designing Wi-Fi networks in a Hospitality environment * Ability to multi task and meet multiple deadlinesProficient in MS Visio, MS Word, MS Excel, MS PowerPoint, and MS Project#LI-CM1