Desktop Support Technician

STV

(Jacksonville, Florida)
Full Time Weekends
Job Posting Details
About STV
STV is a leading, award-winning professional firm offering engineering, architectural, planning, environmental and construction management services.
Summary
STV is currently seeking a Desktop Support Technician with experience in Windows, mobile devices such as smart phones, and IPads. This position will report to a Senior Support Technician and Regional Manager. There is the potential to work weekend hours as necessary.
Responsibilities
* PC Setup, Re-image, application and software installation * Understand and follow process documentation * Computer hardware and software troubleshooting and resolution * High speed Copier and Plotter configuration and troubleshooting * Assist and consult with other technicians on various support issues * Provide status, updates, and reports to Project Lead/Managers * Strong troubleshooting skills with the ability to work independent and with a team
Ideal Candidate
* Strong customer service and communication skills required * Ability to multi-task and prioritize appropriately in a fast-paced environment with strong organizational skills * Manage workload under pressure of deadlines * Strong attention to detail, resulting in high accuracy with minimal errors * Ability to develop and maintain strong working relationships with co-workers and customer **Required Experience** * 2+ years experience in mixed Windows environment * 2+ years work experience in a professional office setting * Bachelors Degree in Information Technology preferred or equivalent
Compensation and Working Conditions
Reports to Senior Support Technician and Regional Manager

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