Merchant Account Executive

PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources necessary for financial success.

As a Merchant Services Account Executive located at our Chicago Main Office in Libertyville, IL.

* Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives. * Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services. * Responds to customer inquiries on internal products, services and credit card processing activities for the industry. * Manages, collects and reports on sales statistics. * Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.

**Core Competencies :** **Manages Risk - Basic Experience** * Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Working Experience** * Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Job Specific Competencies** **Business Acumen - Working Experience** * Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. **Client Relationship Management - Working Experience** * Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others. **Cross-Selling - Basic Experience** * Customer Experience Management. - Working Experience * Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point. * Decision Making and Critical Thinking - Working Experience * Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. **Effective Communications - Working Experience** * Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Sales Negotiating - Basic Experience** * Applies successful financial sale solutions to negotiation concepts and techniques; ability to negotiate successfully across the organization and with customers in a constructive and collaborative manner. Negotiate structures and closes customer sales. **Prospecting - Working Experience** * Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Selling - Working Experience** * Applies diverse tools, tactics and techniques to persuade customers to buy an array from the suite of banking products or services. Identifies prospecting approaches to identifying potential customers and creates opportunities in order to sell financial solutions and ideas to customers. **Tech Savvy - Working Experience** * Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Required Education and Experience** * Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. * In lieu of a degree, a comparable combination of education and experience may be considered.