Research Director, Security Awareness and Behavior Management

Gartner Incorporated

(Stamford, Connecticut)
Full Time
Job Posting Details
About Gartner Incorporated
Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day.
Summary
The successful candidate will create and maintain a body of Gartner research and analysis pertaining to security education, employee behavior management, security communications, measurement of impact of security education and communications activities, monitoring/analysis of employee behavior, overt/covert surveillance, and security incident investigations of human activity. The research will focus on providing insight, thought-leading predictions and actionable advice to Gartner clients. The candidate will focus on written and customer-facing deliverables that retain and grow Gartner contract value in enterprise accounts.
Responsibilities
* Define and conduct ongoing research and analysis covering the leading practices and vendor solutions for security awareness/communications, behavior monitoring and management, employee surveillance and investigations support. * Perform research by reading, networking with clients, vendors and analysts, evaluating and analyzing information and participating in Research Meetings and other activities which comprise the Gartner research process * Produce industry/role-specific research geared towards security and risk management professionals. Specify and design vendor and user surveys and questionnaires * Perform strategic analysis of market, market segment and regional/country trends Multi-segment and sometimes multi-program data analysis. Add value to the research by analysis (which may include triangulation, pattern recognition, application of experience) * Help develop marketing collateral in conjunction with marketing * Assist in developing research content * Hold informal presentations to internal associates * Maintain contact lists * Interact with client inquiry specialists to develop understanding of client needs and aid in determination of the appropriate analysts to cover questions * Answer telephone and email inquiries from clients in covered topic areas * Create specified volumes of written documentation of research in fulfillment of our commitment to clients. * Create materials for and deliver face-to-face before large and small audiences, teleconferenced and taped presentations to clients. * Provide individualized consulting for clients, which involves presentations regarding Gartner research and findings to individual companies or providing advice to a user or vendor client for a day or two * Provide sales support by speaking to prospective and existing clients via telephone, by making face-to face sales calls with sales personnel and by delivering speeches at "prospectors" (half-day seminars whose purpose is attracting prospective clients)
Ideal Candidate
* Bachelor's degree in related field; Masters (Instructional Design, Education or MBA) preferred * Minimum of 10 years work experience in a relevant organization encompassing architecture, design and implementation of security awareness, communications and behavior management programs for diverse employee audiences. A detailed knowledge of the vendor landscape and subtending product portfolios is strongly preferred including the following representative vendors: Wombat Security, Securing the Human, PhishMe, KnowBe4, Terranova Worldwide, JungleMap. * Strong background in the following: * Trends in security awareness, education and behaviour management How to design effective security awareness programs * How to measure the impact of security communications and educational activities * How to evaluate and select vendors * How to collect, analyse and leverage surveillance and behaviour monitoring data * How to use surveillance data in support of security investigations How to communicate security risk management objectives and priorities effectively to diverse audiences * Knowledge of the regulatory compliance requirements for security awareness as well as applicable experience in the in design, deployment and management of awareness programs to maintain compliance. Knowledge of Computer Based Training (CBT) and Learning Management System (LMS) integration standards (e.g.: SCORM, AICC) is preferred. * The candidates relevant experience may be either from a user/IT shop or vendor/service provider. * Strong financial and business acumen, strong attention to detail. * Basic understanding of market research, data collection and analysis * Strong written and oral communication skills; ability to explain complex concepts both concisely and simply. * Strong time/project management skills.

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