Sales Operations Manager

We’re a small(ish), innovative and agile company that works with some of the top brands worldwide. We’re passionate about technology and helping enterprises use mobile to transform their business. We offer interesting and challenging work in a friendly, collaborative environment where you’ll immediately see your contribution to the company’s success.

As the Sales Operations Manager you will report directly to the Vice President, North American Sales and Account Management and will be an integral part to both the strategic growth and high performance operations of the North American Sales Team. In this role you will be responsible for sales reporting and analytics, sales process improvement, administration of sales tools (Salesforce.com and Pardot), and other general support aspects for the North American Sales Team. You will also be responsible for delivering specific trainings to the Sales and Account Management teams on sales tools and processes. You will manage the end-to-end sales commission process, including assisting in determining sales quotas, issuing compensation plans to the Sales and Account Management team, tracking quarterly achievement and calculating commission pay outs. In addition to your day-to-day activities, you may also participate in or lead cross-functional projects, such as client migrations or process improvement initiatives. This is a highly collaborative role and you will work closely with employees across the company, including the Senior Leadership Team, Finance, Product and Marketing, Human Resources, Legal and Development.

* You are a smart, results-oriented team player. * You are proactive rather than reactive. You take it personally when an issue is unresolved. * You are detail-oriented and analytical. * You have a demonstrated history of communicating effectively with colleagues at all levels of the organization and across geographic regions.

* A Bachelor’s degree, preferably in business, finance or information services. * 5-7 years of experience in sales operations, analytics or management