Bilingual Sales Specialist

GoHealth is the nation’s most complete online portal for finding health insurance coverage. They’ve helped more than 2 million consumers compare health insurance quotes and purchase individual coverage online, through their agent network, or directly through a major health insurance company. At GoHealth, they pioneered the health insurance technology industry. They started out as innovators with big ideas who transformed into industry leaders.

A GoHealth Bilingual Sales Specialist will assist individuals through the important decision-making process of selecting a health plan that matches their needs with the optimal product and service. The ideal candidate is a highly motivated, energetic, quick-learning, and confident individual, ready to kick-start their career. This is a growing and dynamic team that likes to work hard, and play hard too. We’re looking for someone who fits our culture and can help us grow. The Bilingual Sales Specialist must be willing to obtain a health insurance license in the state of Illinois through GoHealth. In addition, the agent will be responsible for providing the outstanding customer satisfaction while achieving monthly sales goals. The ideal candidate is motivated and driven by constant challenges and incentives, as well as open-minded to new ideas and improvements. We will provide you the tools and training needed, and the sky is the limit for potential growth and value!

* Handle inbound and outbound sales inquiries to effectively sell health insurance plans and products via phone to customers (no cold calling) * Quickly grasp new concepts and product offerings, including Major Medical, Medicare Advantage, Medicare Supplement, Prescription Drug Plans, and other ancillary health products * Successfully complete all licensing requirements * Guide consumers through the health insurance policy selection and application process and serve as subject matter expert for health insurance enrollments * Learn and adapt quickly, while following GoHealth's internal policies and procedures * Provide an excellent consumer experience for all callers, and be passionate about helping the aging and disabled community * Comply with Federal CMS and State legal requirements and standards * Be the "Face of GoHealth" at the consumer level, and serve as a brand ambassador for the organization * Drive continuous improvement throughout the Captive sales floor, raising improvement suggestions and/or pain points to management

* Excellent communication (both oral, and written) in English and Spanish, must be fully fluent in both English and Spanish * Highly driven and competitive in nature * Professional and motivated self-starter * Knowledge of health insurance and enrollment steps is preferred, but not required * Previous sales experience preferred, but not required. If you’re hard working and driven, we can teach you how to sell * Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service * Computer proficiency, including the Microsoft Office Suite * Ability to communicate clearly and effectively, with both consumers and co-workers * Ability to work in a fast-paced, exciting, and performance-driven environment * Must be able to successfully complete all licensing requirements (with GoHealth's financial help) or have a pre-existing valid insurance license in Illinois * Bachelor's degree preferred, but not required * Business-minded, as top performers in this position have a direct track to GoHealth management opportunities