Sales Operations Analyst

Fiserv is a global financial services technology provider with more than 13,000 clients and 21,000 associates worldwide. Each member of the Fiserv community helps our clients push the boundaries of what's possible in financial services, delivering deep expertise and innovative solutions to help financial institutions, businesses and consumers move and manage money faster and with greater ease than ever before.

Job Purpose As a key member of the Global Sales Operations team the Sales Operations Analyst is responsible for the efficient and effective operation of the assigned Business Unit/Division sales organization. The Sales Operations Analyst works closely with senior management, as well as internal and external personnel to drive sales productivity, sales forecasting, sales reporting/analytics, territory management, quota setting, quota attainment tracking and other sales operations activities in support of the sales organization. In addition, the Sales Operations Analyst will provide support as required to the Global Sales Organization Reporting and Analytics team in the production and timely delivery of ad-hoc, daily, weekly, monthly and quarterly sales reporting for the Global Sales Organization.

Job Responsibilities: * Works to ensure all sales organization objectives are being met in a timely fashion * Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization. As needed, coordinates planning activities with other functions including HR, Marketing and Finance. * Assist, review and verify monthly quota attainment and for business unit, sales executives and sales managers * Monitor the sales reporting systems to ensure data is accurate and up-to-date * Provide sales reporting and analytics support for senior Sales Leaders and Division executives * Provides timely delivery of daily, weekly, monthly and quarterly sales reporting * Create and automate reports, perform data analysis, and provide meaningful insights into business results and operational performance to support day to day sales operations and initiatives for the sales organization. * Respond to ad-hoc requests from senior management in a timely manner with a high level of accuracy * Work to continually improve the quality of management information material * Support sales management by preparing data for presentations and reports * Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. * Assist in the yearly development of quota assignments * Develop and present recommendations for improved processes within the sales organization * Participate in BU/Division Sales meetings providing sales operations expertise and support

**Job Requirements:** * 1 to 3 Years’ Experience with Salesforce.com * Experience in sales operations a plus * Proficient in Microsoft Office (Word, PowerPoint) with advanced Excel skills * Solid understanding of sales analytics, including reporting on territory and pipeline, forecasting, and data quality metrics * Excellent problem solving and analytical skills combined with a strong business and technical acumen * Excellent organizational and prioritization skills; detail and task oriented * Ability to work with cross-functional teams * Effective communications with all levels within an organization * Demonstrated strengths in accuracy and attention to detail **Education** * Bachelor's degree required preferably Business Administration, Information Systems and/or Finance