Senior Sales Operations Business Partner

Iron Mountain is a storage and information management company, assisting more than 156,000 organizations in 36 countries on five continents with storing, protecting and managing their information. - See more at: http://www.ironmountain.com/Company/About-Us.aspx#sthash.XZRdhLXk.dpuf

The position acts as the primary interface to the assigned sales region/segment. This individual must work collaboratively with sales leadership, managers and sales reps. The position is expected to raise sales efficiency, sales productivity and process compliance within those regions by means of consulting with the sales force and implementing best practice sales & operational processes. In addition to supporting the regional/segment sales force, the position will also include certain responsibilities for specific subject matter areas and related continuous improvement project responsibilities. For those responsibilities the position will directly interface with the Sales Ops management team

* Co-leads the bi-weekly forecast review process with the assigned Sales Management leader (team) * Utilizes the centralized resources within Sales Operations to provide answers & solutions for the assigned sales segment/region. Provision reporting, analytics & business intelligence to support strategic & tactical sales initiatives. * Supports the annual compensation plan distribution to ensure correct plan types are allocated to the sales reps * Acts as a primary contact for sales compensation issues * Reviews attainment trends for regional teams and reviews results with segment/regional sales management * Ensures availability of relevant bookings, pipeline, forecast reports and dashboards to sales management. Alerts reps of non-compliance to ensure accuracy and cleanliness. * Enables the sales force so that dashboards, reports, compensation mechanics and sales initiatives are fully understood * Assists Sales leadership team with initiative, lead to revenue, KPI tracking and associated performance management * Supports the effective use of Salesforce.com & Oracle BI systems to measure & improve sales force productivity/compliance * Assumes joint responsibility with segment/regional sales management that process standards and SLAs are met * Facilitates the annual planning and quota allocation process with the segment/regional sales force in accordance with the policies and tools established by the Global Commercial organization * Supports Sales Management team with new employee setup in sales tools for the assigned regions/segment. * Consults with the Global Commercial organization & segment/ regional Sales Management to manage periodic sales territory, hierarchy and sales rep changes to ensure appropriate mapping into our sales systems (Market based Quota & Account mappings/rosters). Responsible for managing these changes for new sales employees as well * Attends segment/regional sales management meetings on a regular basis to provide updates on relevant Sales Operations initiatives and developments * Leads and supports broader Sales Operations initiatives and projects for assigned segments/regions

* 7-10+ years of work experience in Sales Operations with significant exposure to sales management teams * Experience working in the NA market; Global experience a plus * Sales Operations competence (forecasting, planning, sales systems, reporting, processes and methodologies, compensation and quota management) * General understanding of Sales and BI Systems and domains relevant to specific processes & practices * Experience with financial modeling and analytical tools such as Excel, SQL databases, etc. Experience using Salesforce.com, SAP/Oracle and analytics tools * Program/project management experience * Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations * Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints * Demonstrated ability to be productive with minimal supervision. Must be results oriented and able to move forward without complete information * Ability to work effectively in a matrixed environment with diverse audiences, management levels, cultures, and personalities * Trusted advisor with excellent communication and presentation skills * Strong drive and will to succeed * Flexibility and ability to adjust on the fly to new demands; knows when to demonstrate a sense of urgency * BS/BA required; MBA a plus