Client Services Coordinator

We are enterprising. Colliers International (NASDAQ: CIGI; TSX: CIG) is an industry-leading global real estate company operating from more than 500 offices across 67 countries. What sets us apart is not what we do, but how we do it. Our enterprising culture encourages Colliers people to think differently, share great ideas and create effective solutions that help clients accelerate their success.

The Client Services Coordinator will take the lead on managing day-to-day details of a proven tenant representation practice, thereby allowing the producers more time to focus on client relationships and business development. The role will include a mix of administrative, operational and transaction support duties.

* Coordinator for team of producers/brokers * Maintain list of active projects and keep those accountable on task * Client Coordination * Ensure client deliverables are timely, detailed, precise and thorough * Be ready to troubleshoot client problems in broker’s absence * Transaction Assistance * Learn the market, downtown and suburbs to assist with local market assignments * Assist in account management of multi-market transactions * Monitor status of all team transactions * Take day-to-day role on proactively advancing projects * Market Surveys * Tour Books * Prepare RFPs * Collect Proposals from Landlord’s agents * Make sure deliverables are “client ready” * Assist in creation of presentations to win new business * Collaborate with marketing team to create team’s marketing content * Work closely with team’s financial analyst and research analyst to prepare client deliverables * Maintain upkeep of team’s salesforce database * Handle administrative duties, such as calendar scheduling, travel arrangements, emails, phone and correspondence

* Bachelor’s degree * 3-5 years of experience * Technology and internet experience * Proficiency in MS Office, SharePoint and Salesforce * Excellent organizational skills * Strong attention to detail * Excellent proof-reading skills * A positive “can do” attitude * Strong verbal and written communication skills * Sense of accountability and exceptional follow-up skills * Problem-solving skills and proven ability to think resourcefully * Professionalism and the ability to communicate at all levels of internal and client organization