Social Media Community Manager

In the early '60s, Weight Watchers founder Jean Nidetch began inviting friends into her Queens, NY, home once a week to talk about how best to lose weight.

• Assisting in maintaining our social media channels by monitoring/responding to ongoing conversations and creating and posting content in response, in order to foster positive engagement and add value to the community member’s experience

• Writing fresh, engaging content on a daily basis, getting to know the communities on each platform and being the face and voice of the brand

• Monitoring comments in a quick and timely manner with the ability to identify trends, influencers as well as spot warning signs / potential crises

• Identifying through research and social tools the most active and relevant fans/followers of our brand to develop relationships

• Summarizing insights and conversations to create actionable, operational reports that lead to optimization and efficiency in performance

• Preparing reports for internal stakeholders on social media trends and themes

• Supporting organic growth programs

• Other duties as assigned

• 1+ years of experience in social media, online marketing or advertising

• You’re a storyteller: you have writing chops and love to write a good tweet. Our community loves to hear from us and you’ll be our voice to them!

• You <3 #social, you ARE #social. You use the platforms daily, you keep up with the changes on them and you know when to use which platform.

• You’re left brained (analytical) and right brained (creative).

• You’ve refined your social stalking skills- aka you have experience with social monitoring and publishing tools. (ie. Hootsuite, Sprinklr, Spreadfast, Radian6 etc.)

• You’re an adrenaline junkie- tight deadlines have got nothing on you!

• You’re a firm believer that teamwork makes the dream work.

• Compassionate, positive and knowledgeable about the healthy and wellness industry- we’re in the business of changing peoples live for good.

• Brownie points for knowing your way around Adobe Photoshop or Illustrator. Double brownie points for basic photography skills.