Branch Manager

Deliver Results with Integrity, Be Passionate and Have Fun, and Enhance Lives Every Day: it's the way in which we embrace these values that defines us as a company. Living these values day in and day out drives our exemplary customer service and has led Veterans United to become a leader in the VA Loan industry.

Veterans United Home Loan is seeking a Branch Manager. As a Branch Manager, you serve in both an operations management and Loan Officer capacity for a Veterans United branch location.

* Interview borrowers and obtain and/or verify information and documentation. * Educate borrowers on loan process and product/service alternatives. * Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan. * Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone. * Serve as branch liaison to/from home office, managing limited human resource functions, compliance requirements, financial management, and local marketing activities. * Point of escalation and oversight for site Production and Operations. * Supervise team, schedules, and assign duties. * Responsible for employee actions, including staffing, performance management, and development. * Remain knowledgeable on company and industry guidelines and processes.

**Necessary Skills:** * High attention to detail. * Leadership skills. * Thrive in a highly cooperative work setting. * Thrive in fast-paced, results-oriented environment. * Exemplary customer service skills. * Strong interpersonal communication skills (written and verbal). * Ability to motivate and encourage a high-performing diverse team. * Effective communication and conflict resolution. * Quantitative and analytical decision making skills. * Aptitude for interpreting and analyzing financial and general business information and procedures. **Job Requirements:** * Management experience preferred, but not required. * Experience in the mortgage industry. * Proficient in basic computer technologies, appropriate for an internet-based company. * Knowledge in Excel, Word, and PowerPoint. * NMLS licensed or become licensed upon employment.