Manager Retail Sales I

CenturyLink

(Colorado Springs, Colorado)
Full Time Weekends
Job Posting Details
About CenturyLink
CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband,voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network.
Summary
The Manager Retail Sales I is an integral part of our team as they support and manage all aspects of our retail stores. The Manager will be responsible for overseeing retail event center employees, scheduling of employees, performance management, inventory, security and compliance. Additional duties include but are not limited to resolving customer billing questions and issues, taking payments and cash handling. Manager will ensure assigned revenue and product sales objectives are met on a monthly basis.
Responsibilities
* Manages a single location managing retail and/or outside sales representatives with sales, customer support, and service activities. * Handling customer inquiries with regards to CenturyLink product offerings, pricing, etc. * Recruiting, hiring, training, and developing employees * Communicating on-going performance levels to Area Mgr, Retail Sales and assist in implementing needed operational improvements * Establishing a positive and professional work environment * Resolving operational, day-to-day issues and handling customer escalations * Assisting Area Manager Retail Sales in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control * Completing operational duties, including paperwork and sales reports as they relate to store opening and closing * Assigning duties to other employees to insure efficient operation of the store and adhering to CenturyLink's policies and procedures as they relate to employee development * Responsible for strategically identifying opportunities and driving sales activities locally into the store * Ability to maximize in-store opportunities, and create and identify needs based on customer inquiries * Implementing national marketing programs * Promoting and assisting with staff development and training * Developing staffing schedules that ensure coverage during peak periods
Ideal Candidate
**Minimum Qualifications** * One year of supervisory experience, preferably in a retail environment * One year of retail sales or customer service experience * Strong communication skills * Ability to work in a team environment * Knowledge of Microsoft Office i.e., Word, Excel, PowerPoint, Outlook * HS Diploma or equivalent work experience * Ability to work varying shifts and hours including weekends and holidays **Preferred Qualifications** * Telecommunications knowledge * Proven success in a commission sales environment * College coursework or degree **Other Job Requirements** * Must have reliable transportation to events * Must be able to transport company materials * Must possess a valid driver’s license and have an acceptable driving record (MVR) * Must be able to lift/carry company materials up to 30 lbs. * Successful completion of the Manager Assessment
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

Medical, Dental, Vision. Life insurance. Paid time off & paid holidays. Wellness rewards. Discounts on CenturyLink and partner products and services. 401(k) with company match. Tuition reimbursement (after one year of service).

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