Technology Architect / Technical Infrastructure Architecture

The Main Street America Group offers insurance exclusively through independent agents. Since 1923, we have partnered with independent agents to offer consumers a variety of important insurance coverages. Our continued commitment to consumers and independent agents has contributed to our growth and success. Today, Main Street America offers property and casualty insurance in 36 states, surety bonds in 45 states and the District of Columbia and annually writes more than $1 billion in premium.

Responsible for creating and maintaining the technology architecture strategy, target architecture and roadmaps to implement an enterprise technology architecture in coordination with the applications, information and security architectures. * Architects end-to-end networks and communication platforms including telephony, voice and unified messaging, instant messaging, audio/video/web conferencing and e-mail as well as infrastructure technology (servers, mainframe, storage, desktop, remote access) that effectively reflect business needs, service-level and availability requirements and other technology parameters. * Manages the network topology. * Focuses on the standards and technologies for enabling systems performance qualities, such as availability, scalability, recoverability, reliability, extensibility. * Supports the Sr Technology Architect (Compute domain) to evaluate and select the enterprise’s server hardware, operating system, job control. * Supports the Applications architect in selecting the application framework. Works with the other architects including Data/Database, Computer (Servers, desktops, remote services) and Security. * Monitors performance benchmarks. * Establishes a process to monitor existing systems for performance problems and drafts system migration plan if necessary. * Evaluates and selects the enterprise’s networking hardware/software. * Functions as an internal consultant and resource to others in the department as it relates to current and future telecommunications infrastructures. * Applies business and technical analytical skills to analyze, identify, design, implement and develop comprehensive support processes to resolve complex business & operational issues involving telephony. * Applies knowledge of call center operational dynamics as it relates to design, and implementation of ACD (Automatic Call Distribution), CTI (Computer Telephony Integration), Network Routing and Enterprise Reporting. * Participates, as a key member of the EA team, in the design, installation, configuration, troubleshooting, and monitoring of core LAN/WAN services required for VoIP (Voice Over Internet Protocol) deployments. * Interprets network alert and performance management tool output to properly engineer the capacity and resiliency of the voice network.

Must haves * Experiencing deploying and operating on a public cloud such as AWS( EC2/ELB/S3/EBS/Glacier/VPC/ etc..) * Solid experience in helping development teams to making the applications ‘cloud ready’. * Experience in virtualization and container technology (ex: Docker). * Working knowledge on various storage tiers and vendors including all flash storages. * Configuration management using cloudformation, Chef & puppet. Good to have * Cisco certifications (CCNA/CCNP/CCIE) * Cisco ACI working knowledge. * Knowledge of DEVOPS is a plus * Powershell scripting. Role Competencies: * Business Acumen - Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business. * Influencing and Negotiation - Gaining others’ support for ideas, proposals, projects, and solutions; achieving desired business results through effective negotiation. * Analytical Thinking/Decision Making - Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems. * Manage Project Execution - Ability to plan, organize, monitor and control projects ensuring efficient utilization of technical and administrative resources. * Relationship Building - Initiates, develops, maintains, and strengthens partnerships with others inside or outside the organization. Technical Competencies: * Emerging Technologies - Knowledge of emerging technologies (systems that are new to the organization as well as those that are new to the information systems industry). * IT Architecture - Knowledge of concepts, philosophies and tools behind the design of applications, information and underlying information technologies. * Network Architecture - Knowledge of concepts, technologies, philosophies and tools for the design of organization's network infrastructure and services. * Application Design, Architecture - Knowledge of and experience with activities, tools and techniques for converting business requirements and logical models into a technical application design. * System and Technology Integration - Knowledge of features and facilities for integration and communication among applications, databases and technology platforms.