IT Project Manager

The Main Street America Group offers insurance exclusively through independent agents. Since 1923, we have partnered with independent agents to offer consumers a variety of important insurance coverages. Our continued commitment to consumers and independent agents has contributed to our growth and success. Today, Main Street America offers property and casualty insurance in 36 states, surety bonds in 45 states and the District of Columbia and annually writes more than $1 billion in premium.

This position leads key IT initiatives with full accountability for project success. Typical project leadership responsibilities include: * Coordinating activities with all stakeholders for business requirements, reference architectures, functional design documents, test plans, and transition plans. * Managing multiple projects focused on the delivery of solutions including policy administration system rollouts, upgrades, and sun-settings. * Managing infrastructure projects including hardware/software introductions, upgrades, and data migrations. * Developing detailed project plans and corresponding budgets. * Monitoring and reporting on project related expenses. * Managing the assignment and allocation of resources to support project activities. * Managing vendor resources assigned to projects. * Overseeing the progress of work including identifying and addressing project risks and issues. * Providing ongoing status reports to project stakeholders. * Performing and documenting thorough impact assessments for process and service improvements.

Role Education and Experience Requirements: * Bachelor’s Degree or higher in Engineering, Technology or related field. * PMP (Project Management Professional) Certification or equivalent preferred. * Minimum 8-10 years of technical IT project management experience * Ability to work independently on multiple tasks in a fast-paced environment; must be able to effectively communicate business concepts to technologists and technology concepts to business partners. * Minimum 3 years' experience coordinating and/supporting IT business processes; excellent verbal and written communication skills; must possess ability to communicate effectively across all levels of the company with internal and external customers. * Scheduling and budget management experience. * Strong organizational, detail, analytical and time management skills. * Ability to maintain composure, exercise good judgment and act in a professional manner when challenged; ability to build and sustain positive and collaborative working relationships. * Advanced level skills in project management software. * Experience with property & casualty insurance. * Proficiency in use of Microsoft Office products (Outlook, PowerPoint, Excel, etc.). * Advanced customer service skills. Role Competencies: * Business Acumen - Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business. * Influencing and Negotiation - Gaining others’ support for ideas, proposals, projects, and solutions; achieving desired business results through effective negotiation. * Analytical Thinking/Decision Making - Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems. * Manage Project Execution - Ability to plan, organize, monitor and control projects ensuring efficient utilization of technical and administrative resources. * Relationship Building - Initiates, develops, maintains, and strengthens partnerships with others inside or outside the organization. Technical Competencies: * Business Assessment - Knowledge of activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications. * IT Project Control and Reporting - Knowledge of and experience with monitoring the vital signs of an IT project, and managing its progress and delivery schedule. * IT Project Management - Knowledge of and experience with tools and techniques for planning, organizing, monitoring and controlling IT projects. * IT Project Office/Administration - Knowledge of and experience with maintaining a central repository of project competencies, plans, reports and history to provide a knowledge center for project managers. * IT Project Planning and Organization - Knowledge of tools and techniques for planning, estimating, resourcing and scheduling IT projects. * IT Service Change Management - Knowledge of processes, practices and tools for effectively managing changes to the production or live services environment. * IT Service Management - Knowledge of processes, practices, disciplines and tools needed to ensure that IT services are provided as agreed between the customer and IT provider. * Workflow Analysis - Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow.