Program Manager

PATH

(Los Angeles, California)
Full Time
Job Posting Details
About PATH
We've been working to end homelessness for individuals, families & communities since 1984. No man, woman or child should have to sleep on the street.
Responsibilities
Social Services - Conduct initial comprehensive participant assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to develop a housing plan - Review case plans prepared by staff to ensure that they are well-matched to participant needs identified in the comprehensive assessment - Coordinate with case managers to ensure clients have the necessary items to secure housing (e.g. valid identification, income verification, bank statements) - Facilitate access to services required to foster housing readiness (credit repair, legal aid, housekeeping, money management, tenant rights and responsibilities, etc.) - Meet with participants at least bi-weekly to provide case management services and document progress in achieving stated goals - Maintain case management files for all participants; monitor and document progress of participants - Monitor program outputs and ensure that program outcomes are met - Monitor and verify services provided to each participant on a monthly basis, determining quality and effectiveness of services provided - Attend and facilitate weekly staff meetings Administrative - Responsible for administering complaints filed by participants following the agency’s grievance procedure - Ensure that all program data is accurate and entered into the Homeless Management Information System (HMIS) in a timely manner - Generate reports including, at a minimum, monthly, quarterly and ad-hoc reports for submission to management and funders and others as directed by Director of Family Services - Responsible for monitoring program budget and informing Director of Family Services of any needs, changes etc. that may be necessary - Work with Director of Family Services and Finance department to prepare budget or program modification requests - Manage program data by ensuring that program data is up to date and that accurate data is entered into an information management system within the prescribed timeframes - Generate reports from the system for a variety of uses including monitoring outcomes. - Work closely with the staff from other Family programs to ensure the best options and program quality is provided to participants - Conduct performance reviews of direct report staff
Ideal Candidate
- At least five years experience working with persons who are homeless - Supervisory experience with strong skills in staff training - Excellent communication skills - Strong organizational, planning, and time management skills - Preference for working in a team environment with shared responsibilities and decision-making - Excellent interpersonal skills, ability to successfully relate to diverse individuals - A strong sense of and respect for confidentiality involving both participants and fellow employees - Ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate - Strong ability to effectively resolve and cope with immediate conflict and crisis situations - Proficient use of basic office software and any other database software used to track work outputs. - Excellent leadership skills with a hands-on, lead-by-example work style - Knowledge of community resources Requirements/Other - Employment Eligibility Verification - Master of Social Work - Reliable transportation - Valid California driver’s license - Current automobile insurance - Updated tuberculosis test - Successful completion of background screening - Ability to work flexible hours which may include evenings or weekends
Compensation and Working Conditions
Reports to Director of Family Services

Additional Notes on Compensation

$45,000

Working Conditions

Navigator III FSC

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