Facility HIM Coordinator- Centennial full-time

Headquartered in Franklin, Tenn., Parallon is a leading provider of healthcare business and operational services. Parallon partners with hospitals and healthcare systems to improve their business performance through best practices in a broad portfolio of services, including revenue cycle, group purchasing (via HealthTrust), supply chain, technology, workforce management and consulting.

Under the direction of a shared Facility Health Information Management Leader, the Facility HIM Coordinator will assist as needed in the day-to-day HIM departmental clerical activities. This position will serve as the on-site initial point of contact when the HIM Leader is off-site for the Facility Leadership and the Medical Staff. Acts as facility liaison to the Facility HIM Leader and Regional HIM Director as needed.

• Initial on-site point of contact when HIM Leader is off-site for Facility Leadership and Medical Staff
• Assists Facility HIM Clerks and Birth Certificate Clerks with questions
• Assists Facility HIM Leader in employee training and development
• Enters applicable unbilled reason codes (URCs) into HPF and MEDITECH on a daily basis
• Adheres to documented and established workflow guidelines as it relates to managing facility work queues
• Assists in the processing of walk-in requests for Release of Information
• Retrieves discharged medical records from various nursing units and ancillary departments as needed
• Assists in reconciling retrieved medical records against patient discharge listings working closely with patient care units to ensure receipt of all records no later than the morning after discharge/visit
• Ensures that facility based HIM function productivity and quality standards are maintained or exceeded
• Assists physicians in record completion activities
• Provides training and education of record completion enabling technology (hCare/Portal)
• Routes loose reports and/or late documentation to document imaging for scanning as needed
• Requests and returns paper records from off-site storage as applicable
• Retrieves and prints medical records from microfilm as applicable
• Assists in opening HIM mail and routes medical record requests to Release of Information for processing
• Maintains or exceeds established productivity standards while achieving or exceeding established requirements for accuracy
• Practices and adheres to the “Code of Conduct” philosophy and the “Mission and Value Statement”
• Other duties as assigned

Qualifications

• Possesses general knowledge in the subject of patient privacy
• Possesses general knowledge in the subject of Corporate Records Management guidelines
• Technical Skills – ability to apply, review, and educate on equipment and processes
• Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task
• Communication - communicates clearly, proactively and concisely with all key stakeholders
• Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectation
• Policies & Procedures - articulates knowledge and understanding of organizational P&Ps
• PC Skills – demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required
• Work Independently – is self-supporting; not needing to rely on others to complete a job
• Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time

Education

• High school diploma or equivalency preferred

Experience

• A minimum of one year of HIM department experience with a concentration in incomplete record management is strongly preferred

Certificate/License

• RHIA or RHIT preferred