2016/2017 IS Client Service Management Intern (Greensboro, NC) Job

Syngenta

(Greensboro, North Carolina)
Part Time Internship
Job Posting Details
About Syngenta
Syngenta is one of the world’s leading companies with 28,000 employees in over 90 countries dedicated to one purpose: bringing plant potential to life. We contribute to addressing some of the planet’s most critical issues such as the rising demand for food from a growing population.
Summary
Seeking an intern to work Summer 2016 through May 2017(part-time during the semester). The intern will work within the Information Services Client Service Management group; providing support to the Site Services Management, Application Services Management, IS Project, and Architecture teams. These teams focus on implementing client services to Syngenta employees.
Responsibilities
* Serving as the interface between clients and end-to-end IS Services 2. Managing escalations through the service desk 3. Creating efficiencies and driving continuous service improvement 4. Managing the lifecycle of Syngenta business applications 5. Leveraging our presence facing the client to support the wider objectives of the IS function (e.g. utilize our knowledge of client needs and priorities to improve services working with colleagues in IT Operations). * The intern will be responsible for one (1) main project during the internship and will have exposure to additional projects within the Information Services organization.
Ideal Candidate
* Excellent verbal and written communication skills including strong interpersonal skills. 2. Ability to be self-directed and work independently or as part of a team. (constantly asking same questions) 3. Ability to handle multiple tasks, set deadlines, and maintain accurate records. 4. Willingness and ability to learn new skills 5. Be able to demonstrate capacity to work in and contribute to a global team work environment. 6. Computer experience in Microsoft Office software, specifically word processing and database software. * Requires a High School Diploma or equivalent and student must be pursuing a Bachelors or advanced degree in Computer Science, Information Management, or Industrial Engineering.
Compensation and Working Conditions

Additional Notes on Compensation

Competitive wages.

Working Conditions

All applicants must be eligible to work in the US.

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