Software Implementation Manager

Nexus Systems, located in Falls Church, Virginia, is the leading provider of electronic solutions that automate the traditionally cumbersome paper-intensive AP process. Nexus Systems greatly aids financial management by automating the payables process through scanning, electronic approval routing and PO/Invoice management. Nexus’ product, NexusPayables, enjoys continued success as a result of its functionality, reporting, user-friendly configurations, and ease of use for clients.

Nexus Systems, LLC is looking to fill a Software Implementation Manager position. As a member of the Professional Services Team, this person’s primary responsibility is managing the implementation of NexusPayables product for new clients throughout the entire implementation lifecycle. A typical implementation lifecycle includes: internal and external project kick-offs, data collection, review and analysis of client’s business process, integration testing, demos to key stakeholders, training and deployment support.

* Act as main point of contact for new clients; transition relationship from Sales to Client Services * Ensure client satisfaction of project implementation * Manage expectations of client and scope of project * Develop project plans and manage both client and company timelines for project and promised deliverables * Review, analyze, and validate data and configuration requirements provided by clients * Coordinate with Sales and Software Development as needed for deliverables and custom requests, as needed * Use NexusPayables setup tools to configure the system for new clients * Create test plans and participate in testing of configured system for new client deployments * Daily and weekly communication with new clients; including, internal and external status reports * Identify, track and resolve issues * Travel to client site for implementation meetings and system training * Participate in QA of new product releases * Special projects as necessary

**Knowledge and Skill Requirements:** * Minimum 5 years project management or software application implementation experience * Bachelor’s degree * Ability to interact successfully with multiple levels of staff within a client company * Must work well under deadlines * Ability to travel as needed * Must be detail-oriented, organized and able to work independently to manage multiple complex projects simultaneously in a fast-paced environment. * Demonstrated process improvement skills and orientation **Preferred skills:** * Experience as a Project Manager for a software or accounting consulting company * Experience with JD Edwards, Intuit Real Estate Solutions (MRI), Yardi or other large G/L or ERP applications * Knowledge of basic accounting * PMI Certification