Admissions Advisor

?Kaplan is one of the world’s largest and most diverse education providers. Throughout our more than 75-year history, Kaplan has been a beacon for expanding educational access and a leader in instructional innovation.

* To advise & counsel students through the Admissions process, facilitate collection of required Admissions documents relevant to the 1st term start. * Operate w/in fed. & state regulations at all times. To know, adhere to & comply w/corporate, state & federal policies for Admissions. * To maintain consistent contact w/students, providing highest level of customer service. * Provide accurate & timely info. regarding academic programs, application, enrollment procedures, requirements & Admissions related info. * To ensure adequate knowledge of programs offered; keep current w/program changes; participate in training programs for self-improvement & development. * To ensure students have realistic expectations regarding their course of study, adhere strictly to established standards for Admissions. * To act ethically & w/integrity above reproach & fulfill all requirements of Kaplan's Admissions Code of Conduct; maintain Kaplan's core values at all times. * To facilitate communications between Admissions, Fin. Aid, Academics & Administration for the purpose of enhancing the Admissions process. * To input all activity into database mgmt system in a timely & accurate manner; ensure adequate, accurate & timely student records are created and forwarded to other depts. as appropriate. * Assist other members of the Admissions dept in routine & occasional activities as defined by the Dir of Admissions. * To utilize a proprietary & consultative communication methodology when working w/students & evaluate each student based on his/her needs, desires, interests, qualification & commitments. * Convey accurate, independently verifiable info. in the proper context to enable applicants to make well-informed decisions to attend Kaplan. * To represent Kaplan at Career Fairs, Community & marketing events to generate interest/answer questions about the University programs, and other duties.

* Bachelors degree required or currently enrolled in Bachelors program. Enrollment in program w/in second mth of service may be accepted. * 2-4 yrs exp. in inadvising/counseling, marketing, education, or direct consultative customer facing role. * Working knowledge of MS Office. * Experience w/CampusVue or other higher ed. database mgmt system preferred. * Communication Skills, Customer Focus, Integrity, Ethics, Results Focused, Commitment to Excellence, Product knowledge, Initiative. * Ability to use and learn appropriate technology. * Ability to work independently w/minimal supervision. * Completion of intermediate Student Interview Cert. w/in 3 mths & successful completion of required Competency Training courses w/in 6 mths. * Excellent communication & interpersonal skills. * Ability to work with individuals who possess varying educ. backgrounds. * Ability to communicate accurately & positively w/students & internal customers. * Ability to provide exemplary customer service. * Ability to follow processes, work effectively on a team, & maintain a positive attitude. * Ability to quickly learn to use a database mgmt system. * Time mgmt skills, ability to multitask, meet deadlines. * Mature, self-driven, results oriented, able to critically assess own performance. * Desire to help others, Enthusiastic, outgoing, Professional demeanor.