Admissions Advisor

Kaplan, Inc.

(Lincoln, Nebraska)

Full Time

Job Posting Details

About Kaplan, Inc.

?Kaplan is one of the world’s largest and most diverse education providers. Throughout our more than 75-year history, Kaplan has been a beacon for expanding educational access and a leader in instructional innovation.

Responsibilities

* To advise & counsel students through the Admissions process, facilitate collection of required Admissions documents relevant to the 1st term start.
* Operate w/in fed. & state regulations at all times. To know, adhere to & comply w/corporate, state & federal policies for Admissions.
* To maintain consistent contact w/students, providing highest level of customer service.
* Provide accurate & timely info. regarding academic programs, application, enrollment procedures, requirements & Admissions related info.
* To ensure adequate knowledge of programs offered; keep current w/program changes; participate in training programs for self-improvement & development.
* To ensure students have realistic expectations regarding their course of study, adhere strictly to established standards for Admissions.
* To act ethically & w/integrity above reproach & fulfill all requirements of Kaplan's Admissions Code of Conduct; maintain Kaplan's core values at all times.
* To facilitate communications between Admissions, Fin. Aid, Academics & Administration for the purpose of enhancing the Admissions process.
* To input all activity into database mgmt system in a timely & accurate manner; ensure adequate, accurate & timely student records are created and forwarded to other depts. as appropriate.
* Assist other members of the Admissions dept in routine & occasional activities as defined by the Dir of Admissions.
* To utilize a proprietary & consultative communication methodology when working w/students & evaluate each student based on his/her needs, desires, interests, qualification & commitments.
* Convey accurate, independently verifiable info. in the proper context to enable applicants to make well-informed decisions to attend Kaplan.
* To represent Kaplan at Career Fairs, Community & marketing events to generate interest/answer questions about the University programs, and other duties.

To advise & counsel students through the Admissions process, facilitate collection of required Admissions documents relevant to the 1st term start.
Operate w/in fed. & state regulations at all times. To know, adhere to & comply w/corporate, state & federal policies for Admissions.
To maintain consistent contact w/students, providing highest level of customer service.
Provide accurate & timely info. regarding academic programs, application, enrollment procedures, requirements & Admissions related info.
To ensure adequate knowledge of programs offered; keep current w/program changes; participate in training programs for self-improvement & development.
To ensure students have realistic expectations regarding their course of study, adhere strictly to established standards for Admissions.
To act ethically & w/integrity above reproach & fulfill all requirements of Kaplan's Admissions Code of Conduct; maintain Kaplan's core values at all times.
To facilitate communications between Admissions, Fin. Aid, Academics & Administration for the purpose of enhancing the Admissions process.
To input all activity into database mgmt system in a timely & accurate manner; ensure adequate, accurate & timely student records are created and forwarded to other depts. as appropriate.
Assist other members of the Admissions dept in routine & occasional activities as defined by the Dir of Admissions.
To utilize a proprietary & consultative communication methodology when working w/students & evaluate each student based on his/her needs, desires, interests, qualification & commitments.
Convey accurate, independently verifiable info. in the proper context to enable applicants to make well-informed decisions to attend Kaplan.
To represent Kaplan at Career Fairs, Community & marketing events to generate interest/answer questions about the University programs, and other duties.

Ideal Candidate

* Bachelors degree required or currently enrolled in Bachelors program. Enrollment in program w/in second mth of service may be accepted.
* 2-4 yrs exp. in inadvising/counseling, marketing, education, or direct consultative customer facing role.
* Working knowledge of MS Office.
* Experience w/CampusVue or other higher ed. database mgmt system preferred.
* Communication Skills, Customer Focus, Integrity, Ethics, Results Focused, Commitment to Excellence, Product knowledge, Initiative.
* Ability to use and learn appropriate technology.
* Ability to work independently w/minimal supervision.
* Completion of intermediate Student Interview Cert. w/in 3 mths & successful completion of required Competency Training courses w/in 6 mths.
* Excellent communication & interpersonal skills.
* Ability to work with individuals who possess varying educ. backgrounds.
* Ability to communicate accurately & positively w/students & internal customers.
* Ability to provide exemplary customer service.
* Ability to follow processes, work effectively on a team, & maintain a positive attitude.
* Ability to quickly learn to use a database mgmt system.
* Time mgmt skills, ability to multitask, meet deadlines.
* Mature, self-driven, results oriented, able to critically assess own performance.
* Desire to help others, Enthusiastic, outgoing, Professional demeanor.

Bachelors degree required or currently enrolled in Bachelors program. Enrollment in program w/in second mth of service may be accepted.
2-4 yrs exp. in inadvising/counseling, marketing, education, or direct consultative customer facing role.
Working knowledge of MS Office.
Experience w/CampusVue or other higher ed. database mgmt system preferred.
Communication Skills, Customer Focus, Integrity, Ethics, Results Focused, Commitment to Excellence, Product knowledge, Initiative.
Ability to use and learn appropriate technology.
Ability to work independently w/minimal supervision.
Completion of intermediate Student Interview Cert. w/in 3 mths & successful completion of required Competency Training courses w/in 6 mths.
Excellent communication & interpersonal skills.
Ability to work with individuals who possess varying educ. backgrounds.
Ability to communicate accurately & positively w/students & internal customers.
Ability to provide exemplary customer service.
Ability to follow processes, work effectively on a team, & maintain a positive attitude.
Ability to quickly learn to use a database mgmt system.
Time mgmt skills, ability to multitask, meet deadlines.
Mature, self-driven, results oriented, able to critically assess own performance.
Desire to help others, Enthusiastic, outgoing, Professional demeanor.