Quality Manager

Eaton is a global technology leader in power management solutions that provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has more than 100,000 employees and sells products to customers in more than 175 countries. At Eaton, we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are.

The primary function of the Quality Manager is to lead the definition, execution, and deployment of the strategic Quality Plan in conjunction with the plant leadership team. The role manages the establishment and administration of a plant wide Quality Management System including Quality Assurance, Quality Control, and continuous improvement. This position also includes development and administration of product warranty programs and field upgrades for all plant products.

* Manage the preparation, implementation, and maintenance of a Quality Management System to comply with the published plant Quality Manual. * Develop and implement strategic projects to continually improve the overall Quality of products, information, and services. * Interface with customers, suppliers, partners, and internal stakeholders in both the plant and at customer locations to enhance their perception and understanding of the plant Quality systems. Facilitate customer Quality audits and inspections as appropriate to demonstrate compliance. * Develop, coordinate, and implement training programs relative to the Quality Management System. * Manage the development and implementation of statistical feedback programs and attribute inspections required to effectively evaluate the Quality Management System. * Act as the management representative managing ISO 9001 certification activities including authority on ISO 9001 requirements. * Develop, implement, and manage a product warranty system that provides feedback to responsible departments and assures permanent corrective action. * Accountable to performance of QA duties and has the authority to take the necessary actions to resolve any Quality issue. * Coordinate between Engineering Services, Sales & Marketing, and plant operations to ensure a systematic process is in place for warranty that maximizes customer resolution at a minimum cost. * Manage Final and In-Process inspections necessary to ensure Quality products to customers. Drive error-proofing solutions at the source to address issues found during inspections. * Lead plant Supplier Quality activities to ensure the incoming Quality of purchased parts. * Lead the deployment and support of the Eaton Quality System throughout the organization. * Provide Quality leadership and support in development of new products, processes, and services (PROLaunch). * Analyze organizational Quality metrics and perform Management Reviews to evaluate results and recommend countermeasures to close gaps at the operational level. * Coordinate and manage continuous improvement activities related to Quality including 8D’s, Kaizen events, BPI’s, Six Sigma projects, and other problem solving activities. * Develop and maintain an appropriate departmental budget and ensure the operation of the Quality Department within budget. * Evaluate the performance of the Quality Team to facilitate performance management, merit increases, promotions, job transfers, disciplinary action, etc.

* Bachelor’s degree in Engineering or Business from an accredited institution * Five (5) years experience in quality, manufacturing or engineering * Two (2) years experience developing and leading strategic quality, manufacturing or engineering projects * Authorized to work in the United States without Company sponsorship on an ongoing basis **Preferred Qualifications** * Technical degree preferred * Prefer ASQ CQE or CMQOE certification. * Prefer Six Sigma Blackbelt or Greenbelt certification. **Position Criteria:** * Quality Management System knowledge and experience (ISO 9001, TS16949). * Understand EQS, ELSS, & EBE as components of the EBS, including the assessment process and criteria.