Help Desk Technician

Of livable and affordable new homes built with unmatched efficiencies and uncompromising quality. Of family traditions passed on to new generations. Of a business that would grow by making customers’ dreams a reality.

D.R. Horton, Inc. is currently looking for a Help Desk Technician for their Corporate Information Services Department in Fort Worth, TX. The Corporate Help Desk Technician is responsible for all IT support activities related to end user hardware and software and other IT related issues.

* Researches and resolves hardware and software application problems * Documents and tracks the details of the problem, both status and resolution, within the help desk tracking application * Follows through and communicates with the user while working the problem and ensures successful and timely completion of the problem * Provides assistance with division office moves * Administer user accounts for several different computer systems * Completes work orders

**Education and/or Experience** * High school diploma or general education degree (GED); Experience with Microsoft Windows 7/8 Operating System, Microsoft Active Directory, Microsoft SMS, Instant Messaging, Microsoft Office 10/13. Ability to demonstrate technical knowledge/learning. A+ Certification desired. **Certificates, Licenses, Registrations** * A+ certification **Other Skills and Abilities** * Must be able to work in a computer data center or around several running computers.