Electronic Services Process Analyst

Comerica Incorporated is a financial services company headquartered in Dallas, Texas, strategically aligned into three major business segments: the Business Bank, the Retail Bank, and Wealth Management.

The Automated Clearing House (ACH) Operations Analyst is responsible for processing and monitoring incoming and outgoing file transmissions.

• Responsible for monitoring the ACH Risk, Operations and Fax Mailboxes.
• Responsible for timely processing of all ACH files.
• Review OFAC suspect items and escalate if needed.
• Communicate and escalate suspended files to Treasury Management or the Account Officer.
• Assist in the development and implementation of department policies and procedures.
• Must have efficient time management skills to ensure all projects and deadlines are met without compromising accuracy and quality.
• Successfully prioritize the completion of multiple tasks.
• Must have excellent verbal and written communication skills with the ability to communicate up, down, or laterally.
• Strong problem solving skills with the ability to execute independent judgment.
• Ability to work independently, with strong decision making skills.
• Must be open, adaptable to change as the job responsibilities evolve.
• Must have strong multi-tasking skills, with the ability to work under pressure and meet deadlines.
• Follow established policies and procedures and ensuring Comerica is in compliance with Federal and State regulations.
• Other duties as assigned.

• High School Diploma or General Education Diploma (G.E.D.)
• 2 year of banking experience
• 2 year of experience interacting with clients, relationship managers or lenders
• 2 year of experience adhering to banking regulations such as OFAC, Reg E and NACHA
• 2 year of experience with Microsoft Office Suite applications, (Excel and Word, Powerpoint)