Knowledge Enablement Associate

We’re the proven Salesforce strategic partner for a reason— our technology-driven method combines our team’s years of experience with cloud solutions that continually connect our clients with their customers. We specialize in leading cloud technologies like Salesforce, but our clients come to Bluewolf for so much more than our technical expertise. We serve a community of future-focused industry leaders dedicated to building the next generation of digital experiences.

The Knowledge Enablement (KE) Associate will be responsible for capturing and disseminating relevant, demand driven knowledge to support Bluewolf’s primary lines of business (Sales, Consulting, Development/Technical).

* Capture and disseminate Bluewolf’s project experience in the form of “Client Stories.” * Conduct relevant technical and industry specific research in support of Bluewolf’s initiatives, including: client engagement examples, capability and product insights, tools, templates, training, etc. * Participate in business and process development by supporting new opportunities and assisting with written requests for proposals. * Work closely with PMO to support strategic, cross-practice organizational goals. * Contact various delivery teams to improve how Bluewolf captures and shares its intellectual property. * Assist in managing, curating Bluewolf’s existing knowledge base; identify content gaps. * Track relevant metrics related to process improvement.

* 1-2 years experience in a corporate role (Operations preferred) * Bachelor's Degree from an accredited college/university * Proficient in Microsoft Office (Excel, PowerPoint, Word) * Excellent communication skills (written, verbal), with meticulous attention to detail * Able to think strategically, possessing strong analytical skills and problem-solving capabilities * Self-starter, able to manage and prioritize multiple, competing requests and projects * Proven experience managing multiple projects simultaneously * Able to support and engage with all levels of the organization * Preferred: familiarity with Salesforce.com (End User or Administrative)