Business Analyst

Bartech is a premier, professional services firm offering global Recruitment & Staff Augmentation, BPO and Managed Service Provider (MSP) solutions. Through its high-touch, cost effective and customized approach, Bartech helps its clients mitigate risk while improving access to talent and quality of hire.

As a Business Analyst, you will be part of a dynamic team, assisting with implementations for new and existing MSP clients, under the direction of a Project Manager

* Analyze and document customer current-state processes and procedures, perform gap analysis based upon Bartech standard practices and recommend future-state customer processes and procedures * Utilizing Assessment Questionnaires to create Visio process maps and To-Be PowerPoint presentations * Interface with customer to collect and validate user, approval hierarchy, worksite, cost center, supplier, worker, job description and rate data for load in VMS Tools * Work with Bartech Technology Specialists to document and define application configuration and other customer requirements. * Execute project timeline tasks as indicated/ directed * Maintain customer communication through phone, email, and in-person interaction * Document meeting minutes for Weekly Status Meeting and customer-facing meetings. * Support companies quality organization initiatives by supporting all Implementation activities for each engagement in compliance with Bartech defined procedures * Initiate actions to prevent errors * Identify and record any problems related to product, process and quality systems * Initiate, recommend, or provide solutions through designated channels * Verify the implementation of solutions * Controls further processing until errors have been corrected * Support Sales efforts with Pre-Sales assessment projects.

**Business Requirements:** * Strong communication skills, including written and verbal * Ability to work effectively both independently and in a team based environment * Driven, self-motivated, takes initiative * Strong multi-tasking and organizational skills * Exceptional level of attention to detail with a high level of accuracy * Demonstrated willingness to be flexible and adaptable to changing priorities * Travel required 10-20%, some International travel may be required * Ability to problem solve and communicate conceptual information to all levels of internal and external management * Ability to analyze workflow from end-to-end to determine and articulate impacts of recommended changes * Work effectively with both local and remote project team members * Excellent customer service skills * High sense of urgency **Technology Skills Requirements:** * MS Excel (Advanced Level) * MS Word * MS PowerPoint * Flowcharting (MS Visio) * VMS Software experience: Fieldglass, IQN, Beeline, Peoplefluent **Required Experience** Years of Specific Industry Experience Requirements: * Minimum of three years developing MS Excel analytical spreadsheet & performing advanced analysis * Minimum of one year staffing industry experience, MSP experience preferred * Minimum of three years customer service experience * Minimum of three years project based responsibilities **Education Requirements:** Bachelor’s Degree (in Communication, Marketing, Business or Information Systems preferre