Program Manager

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

The Program Manager will be responsible for building out a launch and expansion strategy for Amazon Flex in partnership with operations and product teams. In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Keeping an open mind, sense of humor, drive-and-ambition will help you keep innovative in our culture. This will be an exciting career for you if you possess a high level or autonomy and integrity while managing a variety of job responsibilities. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

• Plans, directs, supervises and controls the execution of all business, technical, fiscal and administrative functions of the assigned program, project or sub-task
• Possesses a broad technical background and has the ability to “roll up their sleeves” and jump in if needed, along with managing
• Comfortable in different roles, sometimes supporting, sometimes leading
• Capable of taking accountability while providing status, asking for help and immediately escalating issues and problems as necessary
• Responsible for overall project schedule that enables the teams to be successful based upon the project milestones and Go-Live
• Responsible for managing overall project budget
• Monitors and reports on the progress of all project activity within the project including significant milestones and any conditions which would affect project cost or schedule

• Bachelor’s degree in Computer Science, Engineering, Technology or related fields
• Experience leading and interacting with cross-functional teams
• Minimum five (5) years of experience in complex project management, budgets and implementation with proven ability to design workable solutions and drive projects to successful implementation
• Experience working in an operations and process-driven environment
• Ability to work independently in a fast-paced and rapidly changing environment
• Ability to manage multiple competing priorities and meet deadlines on time and within budget
• Proficient in MS Office, specifically Excel
• Listening skills
• Negotiation skills
• Communication skills (written and verbal)

Preferred Qualification:

• Advanced Degree preferred
• Operations Management/Fulfillment Center experience
• Black Belt certification preferred