Life Cycle Services Contract Manager

Metso is a world leading industrial company serving the mining, aggregates, recycling, oil, gas, pulp, paper and process industries. We help our customers improve their operational efficiency, reduce risks and increase profitability by using our unique knowledge, experienced people and innovative solutions to build new, sustainable ways of growing together.

The LCS Contract Manager is responsible for the management and execution of long term LCS maintenance contracts; ensuring the safety, proper performance and profitability of the contract, as well as the customer satisfaction.

* Obey and maintain a clear understanding of the customer safety rules, OSHA, and MSHA specifications. * Direct all efforts to meet regional & local legal requirements (i.e.: codes and standards, safety procedures, OSHA requirements, contractor licenses, etc.) * Execute the contract in compliance with customer expectations and Metso technical requirements. * Ensure that each element of the contract is completed on time and within the budget by coordinating and directing Metso employees and subcontracted labor. * Conduct regular site meetings with Metso field service team, product technical staff, and subcontractors to review project progress and prepare action plans. * Coordinate, manage, and evaluate direct employees in conjunction with the customer’s HR management policies and procedures. * Administrate human and material resources to meet contract specifications. * Coordinate, and/or prepare, analyze and submit accurate/timely internal management progress reports regarding the status of the contract. * Prepares written status reports on project progress for the customer. * Maintain daily reports on contract progress and subcontractor activities. * Identify and solve any problems or difficulties during the contract duration. * Monitor the contract financial parameters, review deviations, and provide appropriate corrective action plans. * Monitor, manage, and control all contract expenses & costs. * Solve invoicing issues. * Properly track and invoice extra costs (work outside the contract). * Execute the contract in compliance with profitability projections. * Measure, control and report all Key Performance Indicators (KPIs) agreed in the contract. * Set improvement targets through KPIs. * Coordinate service crew to face contract requirements and emergency situations. * Provide technical expertise. * Supply technical advice to meet machine availabilities and capabilities. * Procure employees continuous development and training.

* Willing to live at or near the proposed site, or the nearest city/town. * Strong leadership and relationship building skills. * A bias for action and detail-oriented behaviors are required. * A high level of computer skills is essential – Excel, Word and Access. * Highly motivated individual with the ability to work under stress and meet deadlines. * Strong communication skills. * Ability to work in a team atmosphere. * Customer service skills, including building and managing relationships, negotiation skills and understanding of customer needs. * Must be capable to organize and prioritize tasks while working in a fast paced environment. * Able to develop project execution strategies and processes. * Strong communication, co-operation, interpersonal and presentation skills to manage internal and external interfaces. * Able to travel frequently. * The employee must occasionally lift and/or move up to 30 pounds. * Able to climb stairs, ladders, scaffolds at customer facilities. **Essential** * Bachelor in Mechanical Engineering or similar, or equivalent combination of education, training, and work experience. * Minimum 10 years of site project management or maintenance management experience in construction, mining or related field. **Desirable** * Experience with CMMS (Maximo) **Other Requirements** * Must be fluent in English.Must have a valid passport and motor vehicle driver’s license. * Must be able to pass a random medical, and drug and alcohol test.