Learning & Development Coordinator

2U partners with leading colleges and universities to deliver the world’s best online degree programs. Our Platform, a fusion services and technology, enables schools to attract, enroll, educate, support and graduate students around the world. Our company culture is united by our No Back Row® philosophy; the idea that when we each lean in and do our part, we are better individually and collectively.

2U, Inc. is seeking a motivated, creative, and highly organized individual to join the Learning and Development team as we continue our mission of creating a culture of learning at 2U.

• Supports our training facilitation team as needed with coordinating onboarding schedules, communicating with managers, and conducting welcome calls to new 2Utes.
• Supports the administration of internal systems to include our Cornerstone LMS, Grovo Content Management System, and Udemy Content Management System.
• Adds, maintains, and tracks engagement of learning content within the LMS course catalog.
• Serves as the first point of contact for assisting employees with questions or issues regarding our LMS.
• Supports our Orientation, Onboarding, and Professional Development programs by coordinating program schedules with stakeholders, performing quality assurance checks on content, and testing proper functionality and set up within the LMS.
• Creates reports and analyzes data to track training completion and compliance, show trends and engagement in learning resources, and provide ad hoc data as needed to management.
• Participates in studio and field production of video content for learning resources.
• Helps the L&D team to positively impact the organization by participating in larger L&D projects and initiatives, contributing creative ideas, and providing process improvement suggestions.

• Bachelor's degree from an accredited 4-­year college or university
• Excellent communication skills in face­-to-face, telephone, and email interactions
• Strong customer service focus; commitment to employee/user satisfaction and success
• Proven ability to prioritize and handle multiple assignments simultaneously while maintaining a positive outlook and a professional demeanor
• Experience in project coordination and driving an initiative to fruition.
• A proven track record of identifying and executing creative solutions to complex challenges within a business.
• Other things that will help you in this role: hands-on knowledge of e-learning content authoring technologies (Articulate, Captivate), html-based web page design, and multimedia applications (Adobe Creative Cloud)