Senior Human Resource Information Systems Manager

Whirlpool

(Benton Harbor, Michigan)
Full Time
Job Posting Details
About Whirlpool
For generations, Whirlpool Corporation has been helping people make the most of time so they can focus on what really matters their families and their lives. “There is no right way to do a wrong thing” has guided everything we do, and for generations to come, we will sustain our commitment to make each experience an extraordinary one.
Summary
Oversees the day to day activities of the Business Analysts who partner with key process partners (CoEs, etc.) to understand business requirements and meet those requirements with technology solutions, within our HR Solution Center (HRSC). Oversees operations based roles such as Training, Continuous Improvement and Project Management. Supervise, direct, and evaluate staff.
Responsibilities
* Lead a team of Business Analysts to optimize business outcomes using technology solutions * Partner with GIS and the CoE’s to evaluate and implement regular system upgrades that align and support our business strategy * Manage and maintain an operations calendar and tasks for the HRSC * Develop a Quality strategy, measurement, and execution through the HRSC * Understand technology change roadmap, understand impact to current processes and partner with individuals to appropriately prepare for and communicate changes, testing changes, etc. * Provide business process support through maintenance of process flows in HR systems such as performance, succession planning, and compensation planning (e.g. import company goals, update annual budgets, update system enabled guidelines, etc.) * Oversee system security, including the creation and deletion of users, changing access requirements, etc. * Partner with vendors on data accuracy, troubleshooting and business process changes * Maintain business process documentation * Oversee setup of system content, including loading and testing of new content * Identify opportunities for improvements to how the application(s) are used (which would be raised to the broader HR Solution Center leadership for continuous improvement) * Participate in the review of new functionality for each system release and in the implementation and testing of the release * Oversee resources that provide training, continuous improvement, project management and knowledge management * Oversee team performance and manage communication and information flow to increase efficiency * Coach and develop staff; approve and may lead training and development activities * Analyze performance against established metrics * Make adjustments to process and resource allocation in consultation with HRSC leaders, where necessary, to ensure customer needs are being met
Ideal Candidate
**Minimum Requirements** * Bachelor’s degree in Information Technology, Business Administration, or related subject required * Master’s degree preferred * 3 or more years’ experience with an HRIS system, SAP, and/or SuccessFactors experience **Preferred Requirements** * 3 years - Business Analyst experience * Previous people leadership experience 2 years in a people leadership position * Global experience * Experience in writing technical specifications and working with a technology partner to implement meeting the business needs * Experience in computer programming or system configuration and/or implementation preferred * Project management and Lean process concepts experience especially in leading technology upgrades or implementations * Experience with system governance and IT controls (role based permissions) * Experience in understanding system data elements and troubleshooting system errors * Broad knowledge of HR business processes and supporting systems and services * SAP SuccessFactors, Time and Attendance (Kronos) or other HR systems experience helpful * Strong attention to detail * Strong problem-solving and troubleshooting abilities

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