Senior Business Manager, Marketplace Customer Strategy

Walmart.com is a lot like your neighborhood Walmart store. We feature a great selection of high-quality merchandise, friendly service and, of course, Every Day Low Prices. We also have another goal: to bring you the best shopping experience on the Internet.

Marketplace is one of Walmart.com’s fastest growing and dynamic businesses committed to constantly meeting the assortment needs of customers. The Walmart.com Marketplace team is looking for individuals who can lead, collaborate and thrive in a dynamic environment, demonstrate and foster innovative thinking, learn and use the latest tools and technology to analyze data and insights at scale, and – above all else – think every day about how to best meet the needs of our customers. The Senior Business Manager, Marketplace Customer Strategy position is responsible for managing the business strategies focused on maximizing the value generated for Walmart customers through the Marketplace program. The ideal candidate will be a strategic thinker with an analytical bent of mind, have a passion for learning and delivering results, and be passionate about technology and retail. The candidate will have strong influencing and communication skills that create meaningful partnerships and advance business goals. The ideal candidate understands how to get things done, innovates quickly and delivers results. This role will require a strategic problem solver who is creative and understands how to identify key drivers to optimize business results. This role requires deep e-commerce experience and an in-depth understanding of marketplace economics and models, platform and technologies, and the competitive and industry landscape. The candidate should be able to articulate issues that have the largest impact on the business, deliver on qualitative and data driven analysis to propose solutions and manage overall projects. Successful candidates should be quick learners, strategic thinkers, team leaders, problem solvers, and have an entrepreneurial spirit. This role is heavily cross-functional and ideal for candidates who enjoy defining and building new businesses and getting deeply involved in tactics and execution.

* Analyze customer needs, value proposition, and competitor trends and define a customer focused vision and strategy for marketplace program * Partner with cross-functional teams, including product, technology, customer experience teams, to drive the execution of multiple business plans and projects for Marketplace * Ensures business needs are being met * Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity

**Minimum Qualifications** * 5-7 years of related work experience * Excellent analytical, quantitative, and strategy skills * Excellent leadership and interpersonal skills; ability to persuade, communicate vision and motivate people at every level, cooperative working style * Excellent project management skills * Bachelor’s Degree **Additional Preferred Qualifications** * Additional Preferred Qualifications * Experience in eCommerce, retailer or consultancy focused retail businesses is a plus * Customer Experience Design experience is a plus * MBA is a plus