Customer Representative for Activation and Retention

Fundbox is fixing the small business economy by offering business owners a common-sense approach to cash flow management, powered by science.

As our senior team member focused on optimizing the acquisition funnel, you’ll be a critical contributor to our growth efforts. Your primary responsibility will be the customer journey from the time they land on the website to the time they become a bona fide customer. You are a skilled growth-minded marketer who’s data driven and hyper-focused on the customer experience. Most importantly, you are energized by the opportunity to solve difficult challenges, you’re an awesome team player, and you love to win.

* Analyze all aspects of Fundbox’s conversion funnel and develop strategies to improve/maximize conversion rates * Collaborate cross-functionally (sales, BD, product, engineering, BI) to drive key growth strategies forward * Ensure we have the right tool-set and internal processes to effectively execute * Drive testing efforts with focus on fast iterations and quick learnings * Run large projects from start to completion (ex., implementation of marketing automation, SEO of website, etc.) * Develop and execute quarterly plans * Work with the executive suite to develop strategies in support of overall marketing/company goals

* Minimum of 6 years of experience in a similar role/function * Strong, well-rounded marketing background with emphasis on growth experience. Additional product marketing experience is a big plus. * Experience with CRM, marketing automation platforms, and CMS solutions * Mix of quantitative and qualitative marketing skill-set * Strong project management skills * Management experience * SEO experience a plus * Experience as part of a fast-growing start-up and MBA a plus