Digital Analytics Product Manager

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

This role will be accountable for gathering and documenting user stories and functional requirements based on a complete understanding of the various user personas of our current and potential customers, including their respective roles and responsibilities and related functionality objectives that the personas require to do their jobs. User stories are the foundational level of definition for advancement of our products and services. The backlog of user stories includes both new features and bug list that must be jointly prioritized to optimally meet customer needs. To successfully write epic-level stories and the finer-grained user stories and acceptance criteria, must understand targeted end users (aka personas) via interviews and other mechanisms.

* Liaise between Business Subject Matter Experts, Business Analysts, Engineering teams, System Architects, and Project Management groups Navigate and influence multiple cross-functional teams in a complex, matrix work environment * Translate highly complex concepts in ways that can be understood by a variety of audiences * Lead internal review sessions with all levels, including senior leadership * Document, discuss and resolve business, data and reporting issues within the team, across functional teams, and with business stakeholders * Collaborate with project stakeholders and technical teams regarding enhancements, changes, issues and defects that may impact development, data, workflow and/or functionality * Delivers product/team backlog, including milestones, to the agile team * Take responsibility for the development of ongoing enhancements, create and prioritize user stores with the agile teams * Identify, define, analyze, prioritize and refine the requirements, and will communicate those milestones and visions to the development team * Represent the customer with the ability to prioritize tradeoffs, clarify requirements, and work to drive user stories to acceptance throughout the development lifecycle * Work directly with our various internal and external stakeholders, including senior staff and department managers, as well as with focused development teams to ensure successful translation of those requirements into high-quality deliverables * Participate in the development of business strategy and product roadmap * Participate in Sprint planning, review, and retrospective meetings and providing feedback to the Product Management team and Extension stakeholder * Share and decompose features into user stories (non-technical) * Develop a deep understanding of the customer needs * Predict emerging customer needs and develops innovative solutions to meet them * Act as a recognized voice of the customer to the team, on behalf of the business * Record business requirements in the product/team backlog * Ensure traceability between requirements, features, and user stories * Review test cases against user stories’ acceptance criteria * Periodically re-prioritizes the product/team backlog based on customer feedback, market changes, and business priority (possibly, as communicated by the Product Manager) * Formally accepts the user stories once all acceptance criteria are met and demonstrated * Actively participates in product/team backlog refinement, retrospectives, defect management, -- and agile team’s release planning sessions * Is accessible to the agile team to answer questions identified during sprint planning sessions and daily scrum * Own the continual acceptance criteria for business value * Ensure that all goals and milestones have been met * Verify value was provided to the business * Participate in the review feature traceability activity and help with any questions

**Required Qualifications:** * Bachelor Degree or equivalent work experience * 7 + years of successful project experience in a large matrix organization * 5+ years of experience formal business and system requirements gathering experience * 5+ years of experience performing system analysis or equivalent business process analysis * 5+ years of writing technical documentation, including business process improvement, workflow diagrams, models, technical specifications, user stories etc. * Previous experience conducting analysis for systems integration programs or data analysis * Excellent written and verbal communication skills to colleagues, all levels of management, stakeholders and subject matter experts is required * 1+ years of experience working in Agile / SCRUM environment * Intermediate proficiency with MS Office applications Excel (to include pivot tables, formulas, V-lookups etc.), Visio and PowerPoint * 3+ years of experience leading/influencing projects or teams * Demonstrated ability to influence and achieve goals in a large matrix environment * Demonstrated ability to work collaboratively and influence others * Demonstrated ability to develop strong relationships with key internal and external stakeholders **Preferred Qualifications:** * Experience working with offshore teams * Experience with data analysis * Experience with digital strategy * Experience with big data * Experience with Six Sigma