Quality Assurance Lead

Headquartered in Hartford, CT, Insurity provides policy administration, claims, billing, and analytics software to more than 100 insurance companies - large and small, national or regional, commercial, personal, or specialty lines writers, as well as MGAs.

The QA Consulting Lead is responsible for planning, leading, and overseeing the quality activities for complex projects/programs. The individual leads, contributes to, and reinforces activities to improve product quality and advance the QA Discipline. The ideal candidate is a well-rounded quality assurance professional with broad experience including project management, business analysis, and/or technical domain knowledge within the Quality Discipline.

* Plan, lead, and oversee quality activities for complex programs and ultimately accountable for delivered quality * Define and drive quality strategy and innovates quality process improvements that enable efficient delivery and maintenance (examples: new client engagements; product engineering innovations) * Provide thought leadership in regard to quality discipline and strategy (example: test strategy formulation) * Able to recommend and drive cross-organizational quality improvements * React quickly to changes in priorities or circumstances to meet the needs of the business * Oversee testing for large or multiple diverse projects consistently delivering high quality software products and services on time, on budget and to specification * Identifies and implements proactive ways to contribute toward advancement of our offshore partnership **Discipline Advancement:** * Identifies and adopts innovative solutions to problems and develops a plan for roll-out with continuous improvement as goal * Actively shares and promotes the exchange of ideas and best practices and provides training to others across the discipline * Works with and mentors team members with their initiatives / projects. Anticipates the impact that their decisions could have on the broader effort and adjusts accordingly * Seeks opportunities to learn new functionality, insurance content, or general skills that directly correlate to providing a high quality product and actively share newly learned knowledge with others * Advanced ability to create, analyze, and report on quality metrics for distribution / discussion with clients, senior leaders and project teams **Client Engagement:** * Lead client discussions regarding Quality Assurance approach, test strategy & methodology * Develop partnerships with clients’ key quality assurance management * Ensure quality principles are fully integrated into the quality plan at the outset of a project * Be a trusted advisor; recommend and drive collaborative quality approaches * Develop deep client business knowledge; Actively engage with clients to understand their perspectives and experiences. Use this knowledge for the continuous improvement of best practices resulting in improved client satisfaction * Travel on-site to client sites as needed to ensure the above objectives are met

* MS degree with computer science, quality assurance, or related engineering emphasis, or similar BS with relevant industry certifications * Deep expertise in testing and quality assurance processes and methodologies, including experience leading major methodology implementations or improvements * Experience with aspects of project management and business analysis preferred * Strong written and verbal communication skills. Must be able to work effectively with a wide variety of individuals, including auditors, management, engineering, project management, and QA staff. * Ability to work through complex problems to reach a workable solution * Content expertise in the planning and execution of software testing, including hands-on testing and process improvement experience. Experience with multiple test methodologies and ability to appropriately identify applications for alternative approaches * Demonstrated expertise in innovating solutions to improve testing effectiveness and efficiency of self and others on the team * Experience in supporting internal and external IT and compliance audits, including implementing resulting recommendations