Client Support Consultant

Relias Learning

(Cary, North Carolina)
Full Time
Job Posting Details
About Relias Learning
Relias Learning offers online training to senior care, health and human services, corrections, and intellectual and developmental disabilities organizations. It’s their mission to help clients achieve the highest quality practice and accreditation standards with online learning and compliance programs.
Responsibilities
* Directly responsible for the satisfaction of our customers * Providing resolutions to customers day to day questions * Providing quick response times and quality support * Operating in a fast-paced, dynamic call center environment * Explaining technical concepts and having difficult conversations on a regular basis
Ideal Candidate
* Excellent communication and time management skills * Clear communication and problem solving skills * High sense of urgency, patience, and flexibility * Previous customer service experience is required, as well as strong computer skills * Desire to be part of a fast-faced work environment
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

Competitive base salary & generous bonus opportunity Great health benefits package in addition to an outstanding 401k company match and wellness program

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