Client Support Consultant

Relias Learning offers online training to senior care, health and human services, corrections, and intellectual and developmental disabilities organizations. It’s their mission to help clients achieve the highest quality practice and accreditation standards with online learning and compliance programs.

• Directly responsible for the satisfaction of our customers
• Providing resolutions to customers day to day questions
• Providing quick response times and quality support
• Operating in a fast-paced, dynamic call center environment
• Explaining technical concepts and having difficult conversations on a regular basis

• Excellent communication and time management skills
• Clear communication and problem solving skills
• High sense of urgency, patience, and flexibility
• Previous customer service experience is required, as well as strong computer skills
• Desire to be part of a fast-faced work environment