Technical Assistant

We are a unique specialty insurance market with distinct capabilities in product development, underwriting, marketing, risk management and claims handling – integrated insurance services that simply help you grow your business.

* Set up and maintain client and policy data in computer system and electronic file system within established guidelines * Provide a high level of support to multiples underwriters * Review applications for accuracy and conformance to established guidelines * Maintain direct and constant communication with Underwriters and clients in an exceedingly efficient and organized manner * Acquire appropriate approval on work product, as required * Track and follow up on tasks forwarded to other staff or clients to ensure timely completion and within set turnaround time benchmarks * Act as a liaison between underwriters and clients (brokers) by requesting or delivering correspondence, documents, policies and information on behalf of underwriters with a high level of professionalism * Complete rate sheet, quotes and binders where required * Process endorsements and invoices as necessary * Update and maintain department underwriting production and renewal trackers (Excel) * Work with Policy Services and Accounting to complete policy issuance in a timely manner * Train new hires on procedures and systems as needed * Assist with projects as needed

**Competencies:** * Possesses the ability to stay organized and have great attention to detail * Must be thorough and have excellent follow-through skills * Ability to handle competing demands; uses time efficiently and prioritizes appropriately * Portrays good judgment in addition to problem-solving, independent thinking and strong analytical abilities * Must be able to communicate positively, succinctly and professionally with all levels of internal and external clients both verbally or in writing * Has the willingness and ability to train employees as needed * Acts as a team player and is adaptable to change * Computer literate and savvy * Ability to work in a paperless environment **Education and Experience:** * High school diploma or GED required * One or more years experience in the Insurance Industry-preferred **Physical demands:** * While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions