Human Resource Information System Manager

Medallia is the customer experience management company. Founded in 2001, the company is trusted by the world’s leading brands including Verizon, Macy’s, Sephora, Honeywell, Four Seasons, Sodexo, and Mercedes to improve customer experiences. Medallia’s Software-as-a-Service (SaaS) application enables companies to capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action everywhere.

Medallia launched Workday in August 2015 with the HCM, Absence, Advanced Compensation and Talent modules and continues to add features as they are released. In addition, we launched with eight custom integrations and expect to release several more integrations in the next year. He HRIS Manager will partner with the People & Culture team to provide leadership and program management to design, develop, deploy and maintain Medallia’s HR Information Systems in support of the company strategic initiatives and growth.

* Develop and maintain a multi-year HRIS roadmap, Analyze future releases and perform fit/gap analysis relevant for Medallia * Build new and optimize current processes for all aspects of HRIS functionality including, but not limited to, core HR, absence management, compensation structure, and talent management * Partner with People & Culture, Compensation, Benefits, Payroll, and other teams to design, prioritize and implement scalable new functionality * Design and develop dashboards to answer relevant business questions in an easy to understand format * Provide day-to-day support on Workday systems configurations, security, reports, and troubleshooting * Engage and manage key HRIS vendors * Ensure system compliance with security configuration to gear up for SOX compliance * Measure satisfaction of our analytics and technology support via ServiceNow * Influence and support the selection of HR systems * Maintain and update all relevant HRIS integrations points to streamline business processes

* Strong HR related business process acumen * Past experience of HRIS implementations, at least 1 being WorkDay * Ability to juggle multiple projects yet stay focused on delivering top priorities * Minimum +3 years of hand-on experience with Workday security and configuration * Proven experience building dashboards using advanced and composite reports as well as calculated fields * Solid knowledge of HR systems structure and an understanding of interdependencies between various systems and downstream impact * Strong project management skills * Excellent written and verbal communication skills * Positive attitude and passion for the opportunity * Innovative thinker, eager to learn, grow, and develop * Organized, problem solver, process-oriented **Nice to Have:** * Experience with web service integration (Simple Object Access Protocol, Web Service Definition Language) * 3+ years experience with XML, XSLT and Java * 3+ years experience with Workday Studio, EIB, and Cloud Connect a plus * 3+ years experience in similar technical function supporting WDAY implementation