Solution Engineer for Workday Integrations

WeWork is the platform for creators, providing more than tens of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.

This position is a great opportunity for an entrepreneurially minded person who enjoys making a difference in a start-up company. The Workday Integrations – Solution Engineer will be the technical lead for integrations of the Workday platform. This position will have responsibility to recommend and implement integrations, feeds, and configuration that enable Workday to drive business alignment and maximize organizational and business performance.

This function plays a lead role in enabling thoughtful processes and solutions that drive efficiency, reduce the cost of operations and mitigate operational risk globally. In addition the function offers a broad range of administrative services to our internal employees. The candidate must be organized and analytical, adept at working in a team environment, able to follow and implement a project schedule, have a continuous improvement mindset and be capable of handling multiple priorities concurrently. We are looking for candidates who are excellent communicators, as well as self-starting and energetic. He or she will also be capable of dealing with ambiguity and rapidly-changing priorities, with a strong desire to take on more responsibility as they grow. Building and maintaining integrations and ensuring the integrity/quality of data transmitted and system availability will be an important part of the role. Demonstrate ability to troubleshoot the deep details of an issue and fixing it from end to end. These fixes may include short-term workarounds but will always focus on long term and comprehensive solutions to problems. Areas of focus include but are not limited to the following domain areas: Integration Administration - The Workday Integrations – Solution Engineer is focused on providing integration support to users and is focused primarily on the scheduling, integrations and interfaces from Workday. This role includes resolving integration issues, supporting ad hoc batch uploads, implementing client change requests and writing complex reports. * Building integrations by effectively partnering with colleagues in HR, Finance, Technology Services, vendors throughout the lifecycle of a release or project * Supporting resolution of issues escalated; managing incidents, tracking ticket status and partnering with teams to resolve * Collaborating with project resources in all aspects of system testing including development of test strategy documentation, creating test scripts, coordinate testing resources, compile test completion metrics, and test script execution * Assisting with prioritization of enhancements and overall stabilization efforts as they relate to integrations * Managing and communicating weekly status reports * Primary point of contact for customers to research, troubleshoot and resolve integration and issues in a timely manner. * Effectively prioritizes and escalates customer issues as required. * Supports the change order process through providing estimates on effort, defining requirements, designing and developing the solution using the Workday Integration tools - Core Connectors, EIBs, Workday Studio, etc. * Supports end users with ad hoc or non-standard batch uploads, creating complex reports and resolving issues with existing reports. * Maintains integration related requirements and technical documentation. * Provides production support for the Workday platform and its integration points with other software and modules and ensures business processes are maintained in a non-disruptive manner. * Provides support to end-users of the Workday platform, answering questions, resolving issues and following through on any reported or unresolved issues ensuring timely and reliable response. * Responsible for SOX testing as well as responding to internal or external audit requests as needed. * Auditing system and generating periodic compliance reports and ensuring data integrity

* Undergraduate degree, equivalent degree or work with preferred concentration in Technology Services, Computer Science, Engineering, or related discipline. * Minimum of 3 years of practical Workday Integration experience outlined above - including the support and development of integrations using Workday Studio, Enterprise Interface Builder, and Core Connector. * Workday Integrations Certified is preferred. Experience using Workday Studio is required. * Working knowledge of XSLT is required * Experience in writing documents and executing requirements, design, development, and testing. * Working knowledge of software development life cycle activities (i.e., requirements, analysis, design, construction, testing, and deployment). * Strong written and verbal communication skills. * Excellent analytical, problem solving, and multi-tasking skills. * Ability to work independently and perform against tight deadlines and multi-task effectively. * Strong self-motivation balanced with a desire to achieve team goals. * Experience with iterative or agile software development methodologies. * Working knowledge of PM tools such as MS Project and MS Excel. * Experience with web service integrations (SOAP, WSDL, XML).