Events Manager

Medallia is the customer experience management company. Founded in 2001, the company is trusted by the world’s leading brands including Verizon, Macy’s, Sephora, Honeywell, Four Seasons, Sodexo, and Mercedes to improve customer experiences. Medallia’s Software-as-a-Service (SaaS) application enables companies to capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action everywhere.

We’re looking for a seasoned self-starter with extensive field marketing and events expertise who is ready to roll up his/her sleeves and go deep into event planning and demand generation. If you’re highly collaborative, interested in mentoring team members, and feed off the energy of other creative people this is the perfect place for you. Take ownership and demonstrate leadership, all while keeping Medallia’s strategic goals and the competitive landscape in mind. Help Medallia rise above the noise.

* A business savvy and strategic mindset to understand where Medallia as a company is heading, and how we can align our events and marketing with the impact that we’re trying to create. * The mind of a marketer, and are hungry to share your field marketing expertise. In addition, you have a passion for generating marketing messages that invoke excitement around our events. * Excitement about the opportunity to bring you operational and experience design chops as a key member of the conference team. * Alliance-building skills to develop relationships with internal and external stakeholders for support, guidance, and touch points to the business. You’re building partnerships which are integral to our marketing objectives. * Project management skills to run events from the beginning planning stages all the way to day-of execution. You have creativity, ownership, and a vision - how can you put your own stamp on Medallia’s brand? * A strong attention to detail and a keen eye to stay organized for each step of the process. You are proactive in identifying problems before they occur and have an ability to anticipate what’s next. * A results and metric driven approach to measure the results of our efforts and drive and inform future strategic decisions.

* Bachelor’s degree and at least 8 years of events/marketing experience, preferably at a fast-paced technology company or supporting a client-facing team * Ability to handle high-pressure situations * Extremely strong organizational, project, and time management skills * Strong sense of urgency and efficiency in completing work * Proficiency with MS Word, Excel, PowerPoint, Google Docs, and all other Silicon Valley survival tools.