Client Strategy Associate

L2 was founded in 2010 on the belief that a brand's digital competency is inextricably linked to shareholder value. L2 uses proprietary research and tools, combined with academic rigor and progressive design, to provide managers with visibility into a brand's digital performance. L2 is tracking over 5,000 global brands and works with the prestige and consumer sectors' largest and most iconic enterprises and brands.

L2 is undergoing rapid growth and looking to expand its Client Strategy and Services team. The Client Strategy Associate is charged with managing a set number of client relationships, interfacing regularly with member brands, and producing client deliverables. Working closely with the Sector Lead, the Client Strategy Associate is responsible for developing Deep Dive strategy and Executive Education presentations, serving as the day-to-day contact for members, supporting the contract and renewal process, and managing other general account functions. The Client Strategy Associate may also manage one or two analysts on the team.

* Develop and assist in delivery of “Deep Dives” that provide member brands a a no mercy/no malice assessment of strengths/weaknesses delivered over 2-3 hour in-person presentations * Analyze L2 research to craft strategies for member brands, leveraging proprietary research tools and databases * Develop and deliver materials for ad hoc member requests and inquiries * Lead projects, typically working with junior analysts, and manage timing and quality of output * Work with Research team on refining methodology based on client feedback * Manage member tracking and administration (e.g. input data to Salesforce, respond to client emails, scheduling, etc.)

* 3-6 years of experience in client-facing consulting, research, or services role * Domain understanding and expertise across e-commerce, digital marketing, social media and mobile * Understanding/familiarity with large multi-brand organizations across one or more verticals including: CPG/Food, Luxury, Retail, Beauty, Beverages, Hospitality, and Auto * Strong analytical skills (highly proficient in Excel)—able to distill data to actionable insights in a coherent narrative * Excellent presentation, writing, and communication skills (including PowerPoint) with attention to detail * Highly disciplined with self-starter mentality; experience in start-ups and small organizations a plus * A doer—executes on plans, asks forgiveness vs. permission, and shows tangible results