Team Member

Consumers are our lifeblood, the center of the doughnut There is no substitute for quality in our service to consumers

Team Member–is responsible for providing efficient, friendly service to Krispy Kreme patrons, as well as maintaining a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards that Krispy Kreme Doughnut Corporation has set.

* Answering questions and providing courteous service to customers * Taking and completing orders accurately and efficiently * Politely engaging in suggestive selling techniques * Accepting payment for product and delivering correct change * Inspecting product for quality according to Krispy Kreme company standards * Preparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula) ** * Restocking products to guarantee freshness * Unloading delivery trucks * Follow procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training Workbooks * Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures * Offer product samples to customers at GM’s discretion * Other miscellaneous duties as assigned

* Excellent customer service skills required * Excellent communication skills required * Basic mathematical skills, enough to handle various sums of money, required * Basic literacy skills required * Must be able to pass Drug Screen and criminal background check **Nonessential skills and Experience:** * High school diploma or equivalent preferred